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Twilio // platform for building messaging applications
New York City, New York    Posted: Tuesday, July 19, 2022
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Because you belong at Twilio

The Who, What, Where & Why

Twilio is growing rapidly & seeking a Senior Architect to be a key leader in driving the evolution of our service standards & practices across the entire company. This role will work across functions including legal, security, engineering, product & sales to drive evolving our technology vision & strategy into the future. This role requires excellent technical skill, operational expertise, coaching skills, & an ability to influence many teams in our diverse organization. Reporting to the VP of Architecture, this position is critical & will help Twilio maintain its focus on customer trust through system design, standardization, & guidance to ensure our experiences to meet our high customer expectations.


Twilio is looking for a technical leader who lives the Twilio Magic & has a demonstrated track record of leading cross functional technical initiatives. They also have:

  • Must have the ability to architect in complex cloud microservices environment in a way that meets stringent performance, privacy, security, consistency, & data integrity requirements
  • Deep experience at scale with various modern cloud technologies & microservice devops best practices
  • Experience with complex microservice architecture & proven ability to bridge the gap between product requirements & platform prioritization
  • Strong teaching & coaching skills to help up level our engineering teams
  • Strong experience improving quality & operational processes
  • Demonstrated track record of influence & inferring requirements from multiple stakeholder groups with differing needs - preferably multiple business lines
  • Operational experience: demonstrated ability to deliver fault tolerant, high available, & maintainable, systems in distributed large scale environments
  • Ability to articulate & present vision to both technical & non technical stakeholders
  • Excellent written & verbal communication skills
  • Bachelors/Masters degree required, or equivalent experience


As an Senior Architect, you will:

  • DRAW THE OWL: You will lead & guide teams in determining the appropriate technologies, structuring of data, & workflows in support of high scale distributed systems.
  • DONT SETTLE: You will partner with other Architects & stakeholders to ensure all technology solutions align with product, security, & architecture long term vision & roadmap.
  • EMPOWER OTHERS: You must be a strong team leader. You enjoy mentoring & collaboration across engineering & product teams.
  • BE AN OWNER: Ensure the successful delivery of projects from vision, through execution, & reliable, dependable, scalable, operations.


Trust is the number one priority at Twilio. Architects at Twilio set the standard for engineering excellence across the entire company. They work on our hardest problems to build high quality systems aligned to our business needs.Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience.  We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio.


We employ diverse talent from all over the world & we believe great work can be done anywhere. Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience, understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace & is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status & operate in compliance with the San Francisco Fair Chance Ordinance.

Colorado applicants: 

  • The estimated pay range for this role, based in Colorado, is $234.480,00 - $322.410,00
  • Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidates starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, & geographic location within the state. This role is also eligible to participate in Twilios equity plan & for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

An overview of Twilios benefits offered is listed below:

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you & your loved ones. Its likely that you dont think about benefits every day; however, they are an important component of your total compensation, & we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance & Leave

  • Prescription Drug
  • Dental
  • Vision 
  • Flexible Spending & Health Savings Accounts
  • Leave programs for all of lifes moments: maternity, parental/bonding, as well medical leave to care for yourself or a loved one

Financial Benefits

  • Short & Long Term Disability Insurance
  • Life & Accidental Death & Dismemberment Insurance
  • 401(k) Retirement Savings Plan with a match

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses & activities
  • Up to $30 per month to use towards books/eBooks

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state & local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at

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