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Peloton // connected indoor fitness cycles
 
New York City, United States --- Plano, Texas, United States    Posted: Friday, June 04, 2021
 
   
 
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JOB DETAILS
 

LABOR ANALYST, FIELD OPERATIONS

THE ROLE

Peloton is looking for an experienced Labor Analyst to support our Business Operations team. The role involves developing insights to inform hiring strategy & process improvement opportunities - providing senior leadership with the ability to make effective data driven decisions. You will work cross-functionally with other teams at Peloton including IT, Business Intelligence, Continuous Improvement; building models & dashboards to understand current performance & trends. You will work closely with Field Operations functional owners to ensure we are measuring the right way & that we have the data necessary to report on performance as we grow & further scale. The ideal candidate possesses a strong analytical toolset, has a passion for difficult challenges & a willingness to prototype & rapidly iterate, working with cross-functional teams to drive meaningful impact to the business.

RESPONSIBILITIES AND REQUIREMENTS

  • Utilize a combination of productivity & other data to determine site-specific labor needs & extrapolate them based on trends
  • Build & maintain model to ingest future process improvements & adjust labor projections accordingly
  • Seamlessly integrate data across multiple systems to build labor model
  • Collaborate with Business Operations Analysts to create individual-level KPIs; work closely with Data Scientists to validate findings against the Long Range Plan (LRP)
  • Gain cross-functional buy-in for labor projections, educate stakeholders & iterate on model based on stakeholder needs & feedback
  • Provide hiring guidance to the recruiting team; define & measure success rates
  • Identify opportunities for process improvement & work closely with the Continuous Improvement team to scope & implement, including writing SOPs
  • Distill & present projections & findings to a senior audience 

This description indicates the general nature of the qualifications & duties required in this job classification, as well as the essential functions a person must be able to perform in this job. It is not a comprehensive inventory of all duties & responsibilities employees assigned to this job may have.

EXPERIENCE/ATTRIBUTES REQUIRED

  • Bachelors or Master's degree in Statistics, Economics, Accounting, Finance or a STEM field.
  • 3+ years of experience as a Data Analyst or Business Data Analyst
  • Fluency in SQL or other programming languages. Some development experience in at least one scripting language (PHP, Python, Perl, etc.)
  • High level of proficiency in Excel & working knowledge of data visualization tools such as Tableau, Looker, etc.
  • Able to troubleshoot challenges to determine the root cause 
  • Proven ability to manage multiple, competing priorities 
  • Energetic team player with excellent written, verbal, & conceptual skills
  • Willingness to learn fast with a "roll-up-the-sleeves" & "get the job done" attitude
  • Comfortable learning new software systems 

PHYSICAL REQUIREMENTS

Must be able to sit at a desk for prolonged periods working on a computer.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, & streaming technology, we create digital fitness & wellness content & products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce & inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice & inequity in our world, & to promote health & wellbeing for all, from the inside out.
 
 
 
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