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Twilio // platform for building messaging applications
Remote - US    Posted: Friday, August 07, 2020
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Because you belong at Twilio

The Who, What, Why & Where

Were looking for a Senior Director of Digital to join the Twilio Brand leadership team & drive the companys digital presence, web technology, & marketing strategy. Youll report to the Head of Brand, from anywhere Twilio has an office.

Youll build a team of leaders who contribute to the strategic vision of our digital properties. Youll coach managers across Engineering, Product, & Design disciplines who manage strategic programs ranging from infrastructure & automation, to design systems, to content strategy, & product management across teams. You believe that building great things starts with building a diverse team.

Youll define the strategy for how our digital presence drives the companys Go to Market efforts forward. Youll partner with heads of Sales, Marketing, & R&D business units to drive top of funnel interest & conversion.

Youll build a center of product & digital excellence in Marketing for digital strategy, defining scalable & prioritized systems & processes that empower the hundreds of people internally at Twilio that depend on our web platforms to give them publishing & analytical superpowers. Youre excited by the idea of turning world-class experiences into business outcomes.


Were looking for a senior leader who lives the Twilio Magic & has:

  • 12+ years experience in platform-oriented developer & technical marketing
  • 15+ years experience in product & engineering management
  • Managed a multi-disciplinary web team of 20 people or more
  • 7+ years experience managing Product & Engineering Directors in cross-functional product & user facing teams
  • 7+ years experience driving international expansion strategy on digital properties, aligning Sales, Marketing, & Product functions
  • Experience owning revenue & driving business outcomes across product & sales
  • Youre a developer. We believe a developer is anyone who solves problems with code. Youre excited by developer brands that solve hard engineering problems.


As the Senior Director of Digital youll live the Twilio Magic by:

  • Empowering & building the team that drives the strategy & builds the modern web platform the business relies on
  • Building process that enables the team to ruthlessly prioritize strategic impact
  • Getting up every morning to wear our customers shoes and bringing an owners mindset to building a well-oiled machine that drives revenue & unlocks the companys  potential


We believe that code is creative. Twilio occupies a pretty magical place at the intersection of human communication & building. Weve built a web team of technologists who believe that the work they do can help inspire the next generation of creativity & innovation. Youre a seasoned executive who understands how to drive global Go to Market strategy around the digital experiences we build.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience.  We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion, & innovation & we want you & your ideas to thrive at Twilio.


We employ diverse talent from all over the world & we believe great work can be done anywhere. Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience,  understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

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