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Dashlane // digital identity management
 
Design, Full Time    Paris, France    Posted: Thursday, September 23, 2021
 
   
 
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JOB DETAILS
 

Dashlane continues to hire passionate people to join our mission of making security simple for millions of organizations & their people. At Dashlane we believe in leading with employee choice & respect peoples' different needs & preferences. Our interview process follows this same principle. In light of the ongoing pandemic, most people are currently choosing to interview remotely via Zoom. If you have different preferences, we welcome you to discuss them with us & we'll do our best to accommodate.

Were hiring a Director of UX Research to help shape the future of Dashlane. Dashlane is a web & mobile app that simplifies password management for people & businesses. We empower organizations to protect company & employee data, while helping everyone easily log in to the accounts they needanytime, anywhere. A better digital future starts with secure access. 

Our team inParis,New York, andLisbonis united by a strong sense of community & passion for improving the digital experience. Over 15 million users & 20,000 businesses in 180 countries use Dashlane for a faster, simpler, & more secure internet. 

Design at Dashlane 

We bring ideas to life, serve as the voice of our users, & craft a meaningful & unified Dashlane experience. 

Our UX team is a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, & thoughtful critique, were discovering needs & solving fundamental problems that impact our customers to create Dashlanes market defining products. 

We believe the most actionable kind of understanding isnt externalized in reports: its about people our conversations, connections and contexts. The UX research aspires to make meaningful improvements in the lives of individuals, teams, & companies who use Dashlane every day. Youll employ a variety of methods to collect rich data that enable cross-functional teams to make product our customers love. 

As the Director of UX Research for our products, you are energized by guiding research at a company scale & have wide influence across the Dashlane products. You thrive on interdisciplinary teams & can ask high-level strategic questions & guide research at all stages of the market and product lifecycle. You can see the uncertainties that slow teams down and help surface questions people didnt even know they had. You help your team transform research results into actionable insights for our customers, and develop tools & strategies that consistently put Dashlane research on the cutting edge. 

This role can be either in person at any of our New York, Paris or Lisbon offices, or work remotely anywhere in our 3 countries. We offer relocation support.

At Dashlane you will: 

  • Lead research initiatives that help develop & define human/business needs into a coherent set of insights that inform & influence our product & UX strategies
  • Uncover deep & relevant insights, and ensure these are translated into actionable outcomes that affect our product design, whether through relevant recommendations or through leading ideation sessions
  • Be primarily focused with your team on increasing the delight that our members have interacting with Dashlane, driving innovation for new features, UI improvements across platformsand overall enhancing user experience across the UI, platforms & features
  • Apply a broad research (qual & quant) toolkit while sharing deep UX experience & expertise
  • Develop in-house capabilities (innovation efforts, usability, etc.) for your team to perform much of the research in-house
  • Attract, develop and retain extraordinary talent that instills a shared sense of purpose & belonging.

Requirements 

  • 5+ years of experience leading research teams in product development  

Were also looking for... 

  • Senior level leadership experience in driving product initiatives with perspective
  • Well demonstrated ability to ruthlessly prioritize & build processes that scale
  • Experience in leading time-bound & multi-partner initiatives

Diversity, Equity, Inclusion & Belonging at Dashlane:

As a truly international companyfounded in Paris & split between Paris, New York, & LisbonDashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, & more. We are committed to hiring a diverse community & fostering a culture where everyone is heard & belongs. 

Your interview experience: 

To know what to expect once youve sent your application, read about how we interview & hire at Dashlane in this blog article written by our Talent team. Feel free to browse our blog to find more information about our product & how we work. 

 
 
 
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