Events  Deals  Jobs 
    Sign in  
Mailchimp // marketing platform for small businesses
Marketing, Full Time    Atlanta    Posted: Friday, February 21, 2020
Apply To Job

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

Were looking for an experienced researcher to join our team. As a Researcher on our team, you will be primarily focused on executing custom, mixed-methodology research (primary & secondary, qualitative & quantitative) studies to understand our core small business audiencetheir behaviors, attitudes, needs, perceptions & their challenges & successes. You listen hard, observe everything, & can skillfully synthesize large amounts of information into actionable insights. You should be an experienced researcher whos comfortable working solo, taking lead on small research project teams, & collaborating with Mailchimps Marketing, Product Management, & Design teams, among other departments. You must be a highly skilled communicatora deft interviewer, excellent writer & storyteller, & diplomatic colleague.

What you'll do here:

  • Be an expert in the small business (SMB) market & proactively identify new opportunities for Mailchimp to grow with this market.
  • Lead research projects independently or in collaboration with 1-2 other researchers (internal or vendor-side) to identify strategic opportunities for Mailchimps product & marketing development
  • Translate research needs into project plans, set scope, define strategy, & use the appropriate methods (qualitative, quantitative, or both)
  • Manage project analysis, guide the final deliverable, & take responsibility for deadlines
  • Produce research deliverables (reports, presentation decks, etc.) that require minimal editing before theyre ready to share
  • Communicate & socialize insights & recommendations across departments & up to leadership clearly, effectively, & diplomatically (through reports, presentations, casual conversations, cross-functional team meetings, internal newsletters, workshops, emails, etc.)

We'd love to hear from you if:

  • You are proficient in planning & executing market research studies - collaborating on key business questions, developing a research plan, building a research instrument, analyzing data, synthesizing insights, & presenting results
  • You have experience working with cross-functional teams - soliciting & incorporating feedback from stakeholders, peers, & SMEs
  • You have experience with advanced research techniques, including those which incorporate statistical techniques (discrete choice, conjoint analysis, etc.)
  • You have an undergraduate degree in Business, Economics, Statistics, Marketing, Market Research, Psychology or a related field or equivalent experience
  • You have strong analytical skills & outstanding problem solving skills
  • You are an excellent communicator

Bonus Points:

  • Knowledgeable of marketing positioning & messaging research to inform marketing strategy & activation
  • Experience managing & interpreting results from brand & product tracking studies
  • Masters Degree in Business, Economics, Statistics, Marketing, Market Research, Psychology or a related field
  • Experience with G-Suite tools (Google Slides, Google Sheets, Google Docs)
  • Experience using Qualtrics, Survey Gizmo, or other survey tools

Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed.If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply To Job
© 2021 GarysGuide      About    Feedback    Press    Terms