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TigerGraph // real-time graph analytics platform
Engineering, Full Time    Seattle, WA    Posted: Friday, July 09, 2021
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TigerGraph is a platform for advanced analytics & machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, & machine learning. 

Fortune 500 organizations & the most innovative mid-size & startup companies choose TigerGraph to accelerate their analytics, AI, & machine learning:

  • Seven out of the top ten global banks use TigerGraph for real-time fraud detection. 
  • Over 50 million patients receive care path recommendations to assist them on their wellness journey. 
  • 300 million consumers receive personalized offers with recommendation engines powered by TigerGraph. 
  • TigerGraph reduces power outages by optimizing the energy infrastructure for 1 billion people. 

TigerGraph is leading the graph industry with its modern, graph database, analytics & ML platform & with its expansion is looking for Sales Engineers (both mid-level & Senior) to scale as we double in size & aim to triple revenue.

If youre an upbeat personality & enjoy being on the front lines of a rapid growth company with your understanding of the sales process, cycle, & supporting methodologies in an enterprise & cloud setting, then we want to hear from you.

Our Sales Engineers are passionate about working with prospects & customers to understand their business & system requirements, identify & refine compelling use cases for which TigerGraph is applicable, showcase relevant product capabilities & deliver proof of concept to close deals.

The Sr. SE role at TigerGraph is an integral part of the sales team to demonstrate, educate & persuade prospective customers to adopt the TigerGraph platform. The SE will take ownership of the prime technical relationship with our prospects proactively managing the technical relationship onsite, online, & via phone calls.

As a Senior Sales Engineer you will:

  • Master the TigerGraph product line, prepare product & live software demonstrations.
  • Be able to express Tigergraph's competitive differentiation & be an excellent objection handler.
  • Participate in functional & technical discovery sessions with our customers.
  • Perform TigerGraph installations, build & troubleshoot articles, blogs, & guides.
  • Lead white-boarding sessions & work independently to map requirements to valid use cases that are addressed by TigerGraph's product capabilities.
  • Propose solutions & develop prototypes that address customer requirements.
  • Facilitate solution knowledge transfer to TigerGraph consulting & industry partners.
  • Support local marketing events, Meet-ups & Webinars.

Having these skills will set you apart as a candidate:

  • Prior Graph Database Experience (Neo4j, DataStax Graph, Amazon Neptune, AllegroGraph , AnzoGraph , ArangoDB , JanusGraph, OrientDb, StarDog ), graph algorithms & graph data structure design
  • Experience managing Services Experience, SaaS based Cloud products
  • Relational or NoSQL database experience, Big Data, Business Intelligence, Analytics & Integration technologies & architectures. SQL querying writing experience.

Required qualifications:

  • Knowledgeable in one advanced programming language Java, C++, C, Scala.
  • Virtualization & Cloud knowledge. (Azure, AWS,GCP)
  • 7+ years of prior software pre-sales, or other software client-facing experience.
  • Excellent consultative skills including data requirements gathering & data modeling, white boarding & developing/validating proposed solution architectures.
  • The ability to communicate complex information & concepts to prospective users in a clear & effective way.
  • Bachelors degree in engineering required.
  • Ability & willingness to travel up to 30% (Post-Covid)
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