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Build the solutions to help Flexport grow

The Ecosystem teams mission is to make information exchange in global trade easy for everyone by efficiently, securely & reliably connecting the Flexport Platform with the external Global Trade Ecosystem.

The opportunity:

Flexport is a freight forwarder & logistics platform using modern software to make global trade easier for everyone. We are solving complex problems on a global scale, & disrupting a multi-trillion dollar industry that has remained stubbornly unchanged.

Building integrated solutions with logistics partners we work with is a critical component of our strategy. These integrated solutions would bring end to end automation in the information exchange that is required between us & our partners, eliminating slow & error prone manual workflows. This requires the Flexport platform to be fully integrated with those of Air Carriers, Ocean Carriers, Rail carriers, Trucking partners, Warehouse operators & other logistics partners in global trade.

We seek an experienced hands on leader, who can build a techno-functional team of Solutions Architects & Solutions Consultants, focused on building integrated solutions with logistics partners at scale.  Success in this role is measured by the extent to which information exchange between Flexport & our logistics partners is reliably & effectively automated, reducing cost to serve for operations teams.

You will:

  • Hire & develop Solutions Consultants & Solutions Architects in the logistics partner function sourcing from internal & external candidate pools.
  • Encourage development of functional understanding of operational workflows & best practices in global trade within self & the team through close collaboration & communication with ops teams. 
  • Partner with internal ocean, air, trucking & warehousing business stakeholders to prioritize a roadmap of integrated solutions based on business needs & ROI.
  • Work with technical & operations stakeholders within various carriers & logistics partners to evaluate current & planned technical & functional integration capabilities, & build a roadmap of connectivity.
  • Help establish Flexport as a trusted tech-forward partner for our logistics carriers/partners. 
  • Define integrated solutions that can accommodate the wide variety of traditional & modern integration technologies in use by various logistics partners from flat files, EDI X12, EDIFACT, REST & SOAP APIs.
  • Drive discipline & rigor in end to end solution delivery from requirements gathering, design, testing, deployment & successful adoption of solutions by operations teams.
  • Review requirements, & solution designs proposed by your team seeking opportunities for multi-partner re-use, comprehensive message coverage, supportability & scalability.
  • Partner with the Engineering Manager & Program Manager to build & deliver the integration solutions based on the requirements & designs provided by your team.
  • Partner with operations stakeholders with Flexport & our Logistics partners to define an end to end test strategy. Build & execute against that strategy.
  • Track key metrics to ensure integrated solutions are being adopted & are able to realize the business value being sought.
  • Create & leverage feedback loops to cross-functional teams to advocate for improvements to our product, APIs & operational workflows to ensure high-quality logistics partner integrations.

You should have:

  • 8+ years experience as Integrations or Solutions Architect providing consultative guidance to & designing automation solutions for customers & partners, preferably in the logistics / supply chain space.
  • 4+ years experience managing a geographically distributed, client-facing Integration or Solutions teams.
  • Practical experience using REST & SOAP APIs.
  • Familiarity with transmission protocols (FTP, SFTP, AS2, etc.), payload / file formats (JSON, XML, delimited files, etc.) & ETL concepts.
  • Excellent client-facing communication skills, comfortable presenting to both technical & executive audiences of all levels, whether impromptu, on a whiteboard or using presentations & demos.
  • Bachelors degree in computer science, engineering, mathematics, related fields or equivalent experience.
  • Willingness to travel (up to 25%).

Bonus points if you have:

  • Prior experience in logistics and/or global trade, building connectivity with large carriers.
  • Practical experience with EDI X12 & EDIFACT.
  • Demonstrated experience delivering solutions with enterprise integration platforms such as Boomi, Mulesoft or similar.

About Flexport:

We believe global trade can move the human race forward. Thats why its our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology & data analytics, logistics infrastructure, & supply chain expertise. Flexport today connects almost 10,000 clients & suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital & Y Combinator. Were excited about the three big ways were moving forward after our $1B investment from SoftBank Vision Fund in February 2019.

Worried about not having any freight forwarding experience?

  • Dont be! Were building the first Operating System for Global Trade. Thats why its incredibly important for us to bring people from diverse backgrounds & experiences together with our industry veterans to help move the freight forwarding industry forward.
  • Whats freight forwarding & why does it matter? Freight forwarding is the coordination & shipment of goods from one place to another & its what makes global trade possible. Flexport is on a mission to make global trade easier for everyone because we believe it can help connect the world & break down economic barriers.
  • We know this industry is complex. Thats why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated, & engaged workforce.  That is why Flexport is committed to creating & nurturing an environment where anyone can be their authentic self.  All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, creed, national origin, age, physical & mental disability, health status, marital & family status, sexual orientation, gender identity & expression, military & veteran status, & any other characteristic protected by applicable law.

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