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Yelp // local business reviews
Phoenix, Arizona, United States    Posted: Wednesday, February 10, 2021
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**This role is only opened to Restaurant Success RSMs at this time - 1 year experience in RSM required to apply**

We are looking for a dynamic Engagement RSM to help us retain & engage our restaurant partners. In this role, you will deal directly with customers to find out what issues they are facing, & resell the value of Yelp services & products to retain their business.

To be successful as an Engagement RSM, you should have a customer first approach, persuasive attitude, & an aptitude of resilience. Ultimately, a successful engagement & recovery specialist is a driven hunter who can have strong ROI conversations & maintains a sales mindset to resell the value of Yelp's restaurant products in a consultative manner.

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