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Rent The Runway // designer dresses & accessories rental
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About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Job: 

In this critical role you will split your time between recruiting coordination (scheduling interviews, administrative support for the recruitment process) & owning full cycle recruitment for high volume hiring of customer experience agents. Your time will be divided based on hiring projections to ensure you have ample time to support various business priorities. This role requires coming into our Brooklyn, NY office 3 days a week (Tuesday, Wednesday & Thursday). 

What Youll Do:

  • Support a team of recruiters with recruiting coordination including candidate communication, coordinating interviews, hosting in person interviews (approximately 50% of the role)
  • Own full cycle recruitment for our customer experience agents. In general, we are forecasted to hire 10-20 part time agents per month for the rest of the year (50% of the role) 
  • Become engrossed in the recruitment process, building relationships with the internal team & cross functional stakeholders / hiring managers to build rapport, understand business needs & develop proactive solutions to recruitment needs & challenges 
  • Prioritize a positive candidate & stakeholder experience, ensuring smooth & consistent communication & business processes
  • Gather feedback from CX management, training & HRBPs to continuously improve the CX Agent hiring process to ensure we hire quality agents & meet the needs of the business
  • Maintain impeccable records, ensuring documentation of process & communication in our ATS, Greenhouse & project management system Asana
  • Stay on top of industry trends, tools, resources & best practices & introduce new solutions that would uplevel our current processes for customer experience hiring & recruiting coordination   

About You:

  • 1+ years of prior recruitment experience 
  • Relevant work experience in a startup, ecommerce and/or technology based company
  • Astute understanding of high volume recruitment & what makes it unique 
  • Proven ability to thrive in a fast paced environment & demonstrated ability to juggle multiple competing tasks & pivot quickly
  • Demonstrated proficiency in communication & the ability to effectively partner with various stakeholders throughout the organization
  • Must be able to appropriately handle confidential information & use best judgment for sharing information
  • Proficiency in Greenhouse, Google Suite, Asana & Slack preferred


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!
  • Hybrid Work - our corporate employees have the option to work remotely 2 days a week, in accordance with Company policies.


RTR is requiring all US corporate employees to be fully vaccinated for COVID-19 in order to work in person, unless an employee requires a reasonable accommodation for medical or religious reasons.  If you believe that you may require an accommodation, please apply for any roles that interest you & if hired, you will receive information on how to request a reasonable accommodation after your start date. RTR will evaluate all such requests in accordance with Company policy & applicable law.   

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.


The anticipated base salary for this position is $60,000-$75,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. 

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