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Boxed has hundreds of bulk-sized products at pint-sized prices.
New York City, NY    Posted: Tuesday, November 27, 2018
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About the company

Boxed is the easiest & modern way to shop for bulk goods. As a mobile-first company, customers can shop directly from Boxeds app on their iOS or Android mobile device, or online at With Boxed, customers can have their household, personal care, & pantry favorites delivered conveniently to their home or office.

We is looking for a performance-driven leader to join its Marketing team. The Director of Customer Acquisition will oversee all areas of customer acquisition including: paid social, paid search, SEO, referral programs, podcasts, & any digital channel driving new customers to the site. The role will be responsible for driving growth for Boxed & working with individual channel leads to optimize all efforts tomaximize revenue.

This critical role will report directly to the VP of Growth & will lead development & implementation of all analytics, tools/tech, & operations utilized for driving growth. This person will also be responsible for managing marketing spend & performance forecasting, & will work closely with the Finance team to ensure top line growth.

What will we offer you? The hot seat at a startup thats going places & shaking up the retail game. The opportunity to work closely at a collaborative company with hard-working, driven individuals. Empowered to make faster & informed decisions. The chance to make your mark on how we do everything from a marketing & growth perspective. Literally. Everything. And cereal. Lucky Charms. Fruit Loops. Cheerios. You name it. We have lots of cereal.

You will:

  • Be obsessed with driving growth through innovative & efficient marketing performance
  • Manage all online media including SEM, paid social, podcasts, direct mail, & other digital acquisition channels
  • Work with CRM lead to assess & optimize engagement & move towards a customer journey-based re-engagement program
  • Collaborate with the product team to identify & implement solutions to improve conversion
  • Integrate closely with the brand marketing team to optimize all efforts across channels & drive top line growth
  • Manage budgeting process for customer acquisition, including forecasting & ROI assessments
  • Work closely with larger marketing & brand team to integrate above-the-line strategies with media & CRM efforts
  • Manage full time customer acquisition team as well as media agencies
  • Love snacks


  • 5-7+ years of experience in customer acquisition roles.
  • Experience managing annual media budgets (~$10M+)
  • Expert at managing inventory through Facebook, Instagram, Pinterest, Snapchat & other paid social platforms
  • Heavy experience managing & optimizing SEM & Shopping campaigns
  • Experience building the performance marketing function (team, process, tools) of at least

one company

  • BA or BS degree
  • Equal parts strategic thinker & hands-on do-er & builder
  • Experience with financial/budget forecasting & ROI assessment/tracking
  • Excellent time management & communication skills
  • People management experience
  • Experience working in a cross-functional role/organization
  • Hungry to help get Boxed to the next level

Benefits & Perks:

  • Working with smart, positive people
  • Competitive salary
  • Stock options
  • Unlimited vacation
  • Full healthcare benefits
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