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Bluecore // decision platform for retail & brand marketers
Engineering, Full Time    New York City    Posted: Thursday, August 20, 2020
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Bluecore is a marketing technology company that's reimagining how the world's fastest growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model & the recent release of Bluecore Communicate & Bluecore Site, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue, & increasing customer retention for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, & Bass Pro Shops. We have been recognized as one of the Best Places to Work by Glassdoor and  ranked No. 241 on the 500 List, the most prestigious ranking of the nation's fastest-growing private companies.

The Customer Success team's Technical Services arm at Bluecore is committed to delivering quality products & services by holding each other accountable & always being open & honest. We use curiosity & creativity to drive ourselves & our customers towards higher levels of success while fostering a fun & collaborative environment.
Bluecore's Forward Deployed Engineering (FDE) unit is a software engineering team dedicated to helping Bluecore customers extract maximum value from the Bluecore Retail Data Platform.  As an FDE, you will bring your technical know-how to the front lines, working directly with customers to draw meaningful intelligence from their websites & implement marketing solutions that map to the customer's vertical, audience behavior & product mix.
As a Forward Deployed Engineer, your principal responsibilities will lie in (1) writing JavaScript integrations that live on client websites, (2) configuring & maintaining the intake & manipulation of client data across multiple channels including websites, SFTP clients, & Google Cloud Functions, (3) utilizing internal infrastructure & tooling to solve complex, often-unique, client-specific problems, & (4) interfacing with clients to help them understand & best utilize our array of products & services. Besides raw intellect & the ability to not take yourself too seriously, it is important to be detail-oriented in your work, as we work closely with a multitude of the industry's top online retailers, all of which have very stringent requirements around the look & feel of their strategic communications.
You Are A Perfect Fit If You Love:
-Interfacing with Clients: You are someone who loves chatting with clients & figuring out how to push the limits of Bluecore's technology for them. You are equal parts engineer, consultant & subject matter expert with distinct gravitas. Our customers are often non-technical & are responsible for choosing & buying technically sophisticated products. The better we are at helping them understand & use our product, the more successful they will be & the more they will appreciate Bluecore.
-Solving unique, complex problems: You are someone who can think critically, often on the fly, about nuanced technical problems to devise a scalable, maintainable solution. You enjoy the puzzle & the process of iterating & ideating before implementing a solve, & you are able to break complex problems into simple components for better analysis & digestion.
-Metrics & Data: You are someone who finds yourself consumed by daily, weekly & monthly metrics & loves turning those into best practices. Seriously, you will be advising executive-level decision makers at industry-leading brands on best business practices.
-Teaching Others: You are someone who actually believes that diversity in thought & skills makes for a better workplace & a better you.
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