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Visa // credit cards
 
Media, Full Time       Posted: Tuesday, September 10, 2019
 
   
 
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JOB DETAILS
  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

As a Senior Technical Editor with TCS, your primary role will be to work with our authoring teams as they write & update technical documents. We envision this role as both a writing coach & as editing support for TCS authors. We are currently moving to our new DITA authoring system. This position will be a key role in helping authors transition from traditional technical writing to topic-based highly reusable writing. The successful applicant will be someone who can provide excellent editing support, be a key voice in the conversation about the role of the editor in this new authoring paradigm, & demonstrate understanding for the needs of those who use our documentation.

Qualifications

Basic Qualifications

4 years of work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree

Preferred Qualifications

7-10 years of work experience as a technical editor & a Bachelor's Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.

Essential Functions

  • Share with authors your passion for creating well-structured & well-written content.
  • Edit authors' documents to ensure compliance with department standards for structure & writing quality as stated in the department style guide.
  • Coach authors on topic-based authoring & the principles of minimalism.
  • Guide authors in analyzing & organizing data & in the writing process.
  • Plan & deliver individual or group coaching as needed - for example, writing seminars or facilitated writing exercises.
  • Share your experience with authoring in DITA & working in Content Management Systems. Component Content Management System experience with authors.
  • Chair the TCS Style team & maintain TCS Style Guide.
  • Create & manage Acrolinx rules.
  • Use advanced authoring software (Adobe FrameMaker & Acrobat), XML editing tools (Oxygen XML), & document repositories (Tridion Docs preferred.)

Work Hours

This position requires the incumbent to be available during core US business hours as well as being available to support staff in Singapore during their core business hours as needed.

Travel Requirements

None.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

Additional Information

Work Hours

This position requires the incumbent to be available during core US business hours as well as being available to support staff in Singapore during their core business hours as needed.

Travel Requirements

None.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.

Writing samples are required to demonstrate proficiency for both business & technical audiences. TCS will also administer an editing test as part of the formal interview process.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

 
 
 
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