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Because you belong at Twilio

The Who, What, Where & Why

Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.

Who?

Twilio is seeking a highly motivated candidate with 2 years of paralegal experience, preferably in a large law firm setting or an in-house legal department. This role will provide legal support to our Law Enforcement Response Team.

What?

Responsibilities:

  • Responding to routine law enforcement subpoenas, court orders & search warrants.
  • Identifying opportunities to streamline process for responding to requests & providing customer notifications (project management).
  • Assisting in preparing metrics & reporting around volume of law enforcement requests.
  • Assisting in data & document management & organizational tasks.
  • Being on call & responding to Exigent/Emergency calls from law enforcement

Requirements:

  • BS or BA degree or ABA Certified Paralegal Certification, or minimum of 2 years legal education or relevant experience.
  • Must be able to quickly understand & grasp Twilios technology.
  • Experience at or working with tech companies is preferable.
  • Proficiency in the use of software, including Word & Excel.
  • Strong attention to detail & ability to work independently.
  • Sense of humor, ability to work effectively & flexibly in a team environment, & perform tasks independently with minimal supervision is required.
  • Excellent organizational skills, effective communication skills, being a quick study, & initiative are a must as well as the ability to perform in afast-paced, deadline-intensive environment.


Preferred Qualifications:

  • Able to speak fluently in French and/or German
  • Knowledge of regulatory laws in telecommunications regulatory obligations in markets where we operate.

Why?

As part of Twilios Legal team, you will add a critical expertise to this role & will provide legal support to our Law Enforcement Response Team.

You will work closely with our Paralegal II, to track & prepare responses to law enforcement subpoenas, & assist with case management activities.

Twilio is truly unique; we are a company committed to your growth, your learning, your development & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems & creating your own ideas. We have a cultural foundation built on diversity, inclusion & innovation & we want you & your ideas to thrive at Twilio. Come join us.

Where?

We envision you being based in our beautiful offices in London or Dublin. But, wherever you are, you will still enjoy our incredible perks: free Kindle when you build your Twilio app, monthly Kindle book reimbursement, monthly gym reimbursement, unlimited PTO, bi-weekly All Hands & more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work & home life, that understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture where everyone is able to do & be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl & not be beholden to one playbook.

About us:

Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco & other offices in Bogot, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore & Tallinn.More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, & video by virtualizing the worlds telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace & is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status & operate in compliance with the San Francisco Fair Chance Ordinance.

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