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Klarna // online payment solns
Product, Full Time    Paris, France    Posted: Friday, August 27, 2021
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About Klarna

Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, & partner with 250,000 merchants - with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung & Lufthansa. Our offices are spread over 17 different markets, hosted by 4000+ employees from 100+ nationalities.

We are currently looking for an Associate Service Delivery Manager working with a global perspective to strengthen the CS Delivery Management. The position plays a central part within the Customer Service Domain. Our mission is:
We ensure high-quality delivery of cross-team initiatives that will engage the domain in delivering on Klarna's Consumer Promise: Every time I have a problem when buying with Klarna it gets resolved fast, with minimum effort from my side, by friendly knowledgeable people

You will act as a project manager to facilitate & coordinate all needed initiatives that were approved & prioritised by the domain management team.
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