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Outset Medical // improving patient care experience
 
Queens, NY    Posted: Saturday, November 02, 2019
 
   
 
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JOB DETAILS
 

Company Overview

Outset Medical is a commercial-stage, privately held company delivering first-of-its-kind technology into the growing dialysis market that has had little innovation in over a decade.Our mission is to dramatically improve not only the care experience for patients, families, providers & physicians alike but to also free providers from having to rely on expensive clinic infrastructure.Outsets Tablo Hemodialysis System, with real-time water purification & dialysis fluid production integrated in a single, compact system, functions like a dialysis clinic on wheels. Wireless data, sensor-based automation, & an animated touchscreen aim to make Tablo easy to learn & easy to use for healthcare professionals & patients alike. Tablo is FDA cleared for use in the clinic & hospital setting & with a clinical trial underway to support clearance for use in the home. Outset Medical is a privately held company backed by a top-tier syndicate of investors, including Fidelity, T. Rowe Price, Perceptive Advisors, The Partner Fund & Warburg Pincus.

Position Overview

Tactical support of sales & marketing efforts with a focus on clinical application & product training for Outset Medical. This includes providing product expertise to current customers & development of new accounts/users. In addition, the Clinical Field Specialist will be actively involved in the continuous improvement of training programs & provide support for customer training & sales initiatives. Coordinates product training for customers & sales agents, key presentations & demonstrations. Build a positive & productive customer relationship & help develop, refine & focus the marketing efforts of the company. Effectively utilizing company resources to maximize sales & marketing efforts of the company.

Essential Job Functions

  • Work closely with sales team to drive utilization of Tablo systems by building Tablo programs in the acute, chronic & home environment.
  • Become a Tablo expert across market segments in order to support the development of Tablo programs in the assigned territory.
  • Drive field & training efforts to achieve quarterly training goals.
  • Support regional sales & marketing development events that create system awareness & procedure adoption.
  • Responsible for managing administrative tasks; reporting of dialysis treatments, training information & outcomes in assigned region.
  • Be a resource to the Tablo teams, providing guidance & insight on the use of the Tablo systems, including training the sales team on new products & product updates.
  • Works with the training team in a creative, dependable, & flexible manner to improve upon existing training programs & updates of training material & protocols.
  • Manages relationships with sales team, customer accounts & customer management team.
  • Manages regional logistics, training documents, calendars & quarterly goals.
  • Demonstrated verbal & written communication, interpersonal & presentation skills. Demonstrated working knowledge of frequently used personal computer programs & relevant applications.

Core Competencies, Skills & Experience Requirements

  • Bachelor degree required
  • Two years of work experience, medical industry preferred
  • Prior technical or clinical training experience or training equivalence
  • Proven record of achievement & leadership
  • Ambition & strong work ethic
  • Ability to excel in a high-energy, fast-paced environment
  • Excellent interpersonal skills & persuasive communication skills
  • Proven ability to work effectively as part of a team
  • Ability to travel up to 75%
 
 
 
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