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Chownow // ordering platform for restaurants
Design, Full Time    Los Angeles, CA or Remote    Posted: Friday, February 26, 2021
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About the Team: 
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America - via websites, Google, Instagram, & through branded iOS & Android apps - & we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, & equitable with our restaurant partners. And the same goes for our workplace. 

Diversity, teamwork, & mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we've created over 20,000 apps for our restaurant partners - something that's never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, & grow will only increase. If this sounds like the kind of workplace, & the kind of mission, that appeals to you, we'd love to talk. 

Learn more by checking out our reviews on Glassdoor (they're excellent). Together we can preserve neighborhood flavor, one restaurant at a time.

At ChowNow, the Product Design team has a passion for helping restaurants thrive & making an impact on our local communities. We're working on big challenges, with the goal of helping local restaurants survive, thrive, & build relationships with the customers who love them. Product Designers are invaluable to ChowNow's mission & customer experience.

As our company enters a new stage of growth, we're looking for highly skilled, collaborative, & proactive Designers who can champion & further our culture of human-centered design & innovation.

About the Position:
Through human-centered design methods, Product Designers understand & anticipate pain points, define vision states, & design + codify ChowNow's digital language. This Senior Product Design position requires strong visual & systems design skills as they will facilitate the development & maintenance of ChowNow's Design Systems, in addition to contributing to squad initiatives. Through collaboration with Product Designers, Brand Designers, Engineers, & Product Managers, this role will plan, organize, execute, & guide our Product Design team to define & and implement our design system. Additionally, they will contribute to initiatives at the squad level- defining vision states, iterating on features, & identifying opportunities for improvements.

Lastly, this role will champion human-centered design across the organization to develop scalable, intuitive, & performant products that our customers love. 

The decisions you make will have a huge impact on our customers & provide great learning opportunities for the product organization. Understanding the importance of user testing & feedback is integral to developing efficient products at ChowNow, & you will work cross-functionally to identify research  opportunities, iterate on customer feedback, & empower one another.
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