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Visa // credit cards
Engineering, Full Time       Posted: Friday, July 12, 2019
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  Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

CyberSource Production Support is responsible for supporting the CyberSource applications for enterprise-level.This team responds to all reports of application problems in production & staging environments, & works as quickly as possible to mitigate impacts, provide RCAs & recommendations, & to generate reports & analytics on issue impacts.

We are looking for someone with significant analytical capabilities as we need the person in this position to becomfortable in troubleshooting production issues.This role require significant on-call 24x7 support & responsibilities.

In addition, the Senior Software Engineerwill build & enhance key applications that form the core of CyberSource transaction platform. This highly visible & mission critical position will require in-depth knowledge of how the various applications that constitute the platform function, leveraging Java & open source technologies & include server-side & UI-based applications. The responsibilities include gathering & clarifying requirements, facilitating communication with other groups within the company with the objective of constantly improving CyberSource suite of applications. As a key member of the engineering team, you will need to communicate technical ideas clearly with both technical & non-technical audiences. This position also requires strong analytical skills.

Responsibilities :
- Gather & analyze requirements from Product Managers/Owners
- Acquire deep knowledge on multiple applications in order to independently support them.
- Work closely with Operations & Infrastructure groups to understand challenges in production environments.
- Build tools to improve application reliability & quality, & programmer productivity
- Partner with various teams to diagnose, troubleshoot & fix issues that cause impact to customers
- Design & enhance highly scalable & fault-tolerant systems to meet increasing levels of reliability, availability,scalability
- Provide architectural recommendations in the area of application serviceability to allow elimination or early detection of potential issues
- Lead in issue postmortems & provide quality metrics that set direction for quality initiatives by identifying chronic problem areas
- Understand & adhere to SOA & messaging principles
- Author technical specifications & design documents
- Be willing to work on both server-side & UI-side modules
- Able to work with various cross functional (technical & non- technical) groups


Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, reach with hands & arms, & bend or lift up to 25 pounds.


This position requires the incumbent to travel for work 0-5% of the time

Basic Qualifications

  • Minimum of Bachelor's degree or equivalent

Preferred Qualifications

  • 3-6years of work experience & a Bachelor's Degree or
  • 3 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

You are a Java, Java EE expert with relevant experience designing & building large scale enterprise Java applications

You have :
- Experience with REST APIs, JSON & exposure to container based technologies.
- Deep analytical skills & ability to think on the feet & work under pressure
- Deep understanding of XML parsing & XML schema design
- Good understanding of SOA principles & Web Services & messaging technologies
- Experience building zero fault-tolerant, scalable & high-volume systems applications
- Experience with IBM Websphere or Tomcat or JBoss
- Experience in OO design & design patterns
- Strong experience with Agile development incorporating Continuous Integration & Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Crucible, Sonar, Junit
- Strong Windows/Unix platform skills & understanding of network, storage, tiered application environments & security.
- Good interpersonal skills along with effective communication (both written & verbal) skills.
- Ability to solve complex systems & database environment issues.
- Ability to work in a complex organization to determine business & customer needs, providing the best solution to meet those needs.
- Knowledge of Splunk, New Relic, Graphite or equivalent monitoring tools
- Experience with performance tuning of applications & use of load testing tools such as JMeter, LoadRunner, etc.
- Exceptional oral & written communication skills
- Production Support Experience
- Payment Gateway Experience preferred
- Experience in relational database design, & optimization with commercial grade databases such as Oracle, or MySql
- Knowledge of Credit Card and/or Electronic Check processing
- Experience analyzing Java thread/heap dumps

- A good team player, flexible, share knowledge & help others.
- Work experience in Visa will be preferred.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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