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Working within both the Client & Operations Team, you will be responsible for managing our internal tools. Some of them are in-house tools, others are on-the-market softwares (Salesforce, 360 Learning, etc.).
This role requires strong programming & technical capacities: writing clean, functional code on the front- & back-end, as well as testing & fixing bugs or other coding issues, designing & developing APIs, etc). The role also requires you to be business-oriented: you will help design the best processes & methods to increase the teams' efficiency.
The ideal candidate will have strong problem-solving skills & will create innovative technical solutions to respond to the company's ever-changing needs.
TECHNOLOGY
Salesforce As the heart of our internal ecosystem, Salesforce is constantly evolving to match our teams' needs & expectations - Adoption & customisation of the CRM - Integration of apps & tools - Management of APIs - Writing of technical documentation
360 Learning - Creation of new workflows, linked to Salesforce - Tasks automation - Writing of technical documentation
In-house tools & other on-the-market softwares - Integration with our other tools - Creation of new workflows - Development of new features - Management of APIs - Writing of technical documentation
OPERATIONS DESIGN & STRATEGY You will help establish the systems, processes, rhythms, & templates the teams need to run their business on a day-to-day basis. The aim is for us to ensure the teams have the right set of tools for completing work & streamline their workload.
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