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tech-enabled real estate platform & brokerage
New York City    Posted: Monday, May 06, 2019
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As the Head of Operations - East, you are a talented & sought after business professional who is passionate about introducing technology to real estate. You are excited to build world class scalable operations for a high growth company. Working directly with the East Regional President, you will ensure operational excellence while owning responsibility for identifying & building infrastructure elements critical to the region. You & your team will work closely with functional leaders in product, engineering, operations, & finance in New York City as well as local leadership across all East Regional markets.

At Compass You Will:

  • Work hand in hand with the East Regional President to ensure success for all East Regional markets spanning the entirety of business critical topics
  • Measure & continually improve metrics & KPIs setting priorities & driving continuous improvement against results & targets
  • Build & implement strategies with market leaders to achieve overall company strategic priorities (e.g., technology adoption, inventory initiatives, people & culture initiatives, marketing operations)
  • Develop robust & scalable infrastructure that will allow us to expand our customer base & footprint across the East with speed & quality
  • Develop tools & processes to drive fiscal discipline & accountability
  • Ensure day to day high priority regional issues are resolved thoroughly, with a strong customer-service mindset

What Were Looking For:

  • 10+ years of managing complex People Operations
  • Experience in business operations, business development or management consulting
  • Ability to see around corners - diagnosing & treating issues before they boil over
  • Experience managing teams & multiple projects simultaneously
  • MBA/advanced degree preferred, but not required
  • Strong strategic planning & management skills
  • Data driven decision maker with strong analytical thinking
  • Solution-oriented mindset & work approach
  • Excellent communicator who can effectively manage multiple stakeholders
  • Charisma & a natural ability to connect with others
  • Experience growing & managing teams & developing employees
  • Agile & organized working style to manage & consistently prioritize key initiatives
  • Creative problem-solving abilities & a glass-half-full mentality
  • Ability to empower & inspire the collective team
  • Passion to help build the future of real estate
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