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Capsule // pharmacy delivery
Sales, Full Time    New York City    Posted: Tuesday, August 13, 2019
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About Us:

Capsule is rebuilding the $425 billion pharmacy industry from the inside out with an emotionally resonant brand & technology that enables customized outcomes for doctors, hospitals, insurers, & manufacturers. Our team makes the same promise to each other as weve made to our customers, doctors, & partners: everybody needs some looking after sometimes. Well never lose sight of the fact that behind all the craziness of the healthcare system, were just people looking after other people. Capsule has raised $70 million from Thrive Capital, Glade Brook Capital, & The Virgin Group.

About the Role:

As a Sales Operations Analyst, you will be critical in enabling Capsules commercial growth & national expansion. Reporting to the Director of Sales Operations & Strategy, you will own CRM (Customer Relationship Management) / implementation, data management, automation of business processes & reporting.

Some of the things youll work on:

  • Create reports that empower customer-facing employees (eg. sales & account management) to make data-driven decisions to maximize growth
  • Create reports that provide insight to C-Suite to enable data-driven decision making
  • Develop & execute processes to ensure appropriate data management, including:
    • Data Governance build validations/rules to ensure all data is structured appropriately upon entry into & is compatible with other internal systems
    • Data Maintenance organize & maintain commercial roster, prescriber alignments, etc.. to ensure accurate information is disseminated throughout Capsule
  • Administer Monthly/Quarterly Incentive Compensation across all commercial employees
  • Identification of workflow improvements across the commercial organization & implementation of those improvements in
  • Design & implement scalable infrastructure to effectively enable the launch of Capsule across expansion markets

About You:

  • 1-3 years of experience, working in a high growth / high volume business
  • Demonstrated ability to learn new systems quickly
  • Strong desire to establish yourself as a subject matter expert
  • Experience working with & influencing management level stakeholders
  • Experience working with & ideally leading cross-functional initiatives
  • Strong process orientation & attention to detail
  • Strong data analysis, modeling, & visualization skills:, Excel, Tableau or similar
  • Ability to turn complex data findings into concise, digestible, synthesized summaries
  • Demonstrated ability to thrive in high growth, fast-paced business, ideally in a startup or innovative industry
  • Ability to manage multiple workstreams & competing priorities, & manage stakeholders expectations accordingly

Bonus points:

  • Experience in Administration & Design
  • Advanced Proficiency in Excel
  • Experience in Healthcare / Life Sciences
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