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Glossier // personal beauty brand
New York    Posted: Thursday, July 18, 2019
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As the Inbound Transportation Manager you will be responsible for coordinating FTL, LTL, Train & Ocean freight shipments between our component suppliers, finished good suppliers & fulfillment centers both domestically & internationally. This will include monitoring delivery metrics, determining the root cause of exceptions & providing feedback to cross-functional partners, particularly the Supply Chain & Planning teams.

6 Month Expectations:

  • Master our transportation ops tools & begin to contribute to the optimization of those tools
  • Be the subject matter expert on all inbound transportation matters from operational performance to financial impact
  • Implement a scorecard for each major transportation partner & participate an MBR with each
  • Create a process for monitoring & sharing on-time pickup & delivery performance
  • Understand most common defects by carrier & develop a continuous improvement strategy

12 Month Expectations:

  • Contribute to how the inbound transportation network should evolve with the growth of Glossier
  • Develop a deep understanding of how stakeholder satisfaction is affected by transportation issues & create mechanisms to make improvements based on those insights.

The Ideal Candidate

  • Is inclusive, courageous, discerning, curious, & devoted to the customer
  • Has 2+ years experience in a similar operational role
  • Possesses a Bachelors Degree in a quantitative or business discipline
  • Is proficient at Excel, SQL & BI tools such as Looker, Klipfolio & Tableau
  • Has previously worked at an eCommerce company
  • Has experience in international transportation
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