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Mailchimp // marketing platform for small businesses
Product, Full Time    Atlanta    Posted: Tuesday, October 13, 2020
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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands & grow their companies with a suite of marketing automation, multichannel campaign, CRM, & analytics tools.

As a Group Product Manager  you will be responsible for the development & coaching of a team of Product Managers along with ownership of our commerce product portfolio. You will provide thought leadership & direction that drives customer experience & brand goals. 

What you'll do here: 

  • Lead a team of junior & mid-level Product Managers on delivering requirements, supervising  team members delivery & execution throughout the product delivery lifecycle
  • Create & foster career development goals for team in alignment with company, product & personal growth objectives
  • Be a point of escalation & prioritization for team, assessing implications of changes to project scope, timeline, or resources & mitigating or pivoting accordingly
  • Mentor Product Managers on the tenets of product management & data analysis
  • Develop holistic strategy across  a portfolio of products that ensures a frictionless customer experience, resulting in a focused product roadmap solving for a key customer problem 
  • Define key qualitative & quantitative metrics for product portfolio & review with Product Managers
  • Owns product portfolio backlog; partner with product managers within the portfolio to regularly groom backlogs
  • Partner with Research to analyze competitive set aligned to portfolio; develop deep knowledge of customer needs along with an understanding of the digital marketing landscape for small businesses
  • Collaborate with Product Marketing & Growth teams to identify audiences & release strategy to drive product adoption
  • Identify portfolio KPIs monitoring performance for opportunities to maximize performance or for course correction

We'd love to hear from you if: 

  • You are capable of synthesizing big-picture product strategy that meets customer needs of multiple segments 
  • You are adept at collaboration with peers, subordinates & superiors across the organization to plan & achieve strategy goals
  • You can effectively communicate (both verbally & written) with multiple groups, including C-level executives 
  • You have expert analytical skills with the ability to clearly communicate data insights
  • You lead by example; excellent interpersonal skills with a focus on relationship development & mentorship
  • You have a strong familiarity with web technologies (coding experience not required)
  • You have a bachelors Degree or relevant work experience
  • You have extensive experience in a product-related functions with responsibility for delivering against a  product roadmap with experience  mentoring junior roles or leading a team
  • You have advanced experience delivering consumer based online or software as a service (SaaS) experiences in a SCRUM / Agile environment

Mailchimp is a founder-owned & highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, & our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees & their families), and generous profit sharing. We hire humble, collaborative, & ambitious people, & give them endless opportunities to grow & succeed. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Curious to how hiring has shifted related to COVID-19? Click here to find out more!

Mailchimp is an equal opportunity employer, & we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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