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Peloton // connected indoor fitness cycles
 
Sales, Full Time    New York City    Posted: Tuesday, November 17, 2020
 
   
 
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JOB DETAILS
 

We are looking for an organized, detail-oriented AR Associate. The AR Associate will analyze information, maintain complete & accurate records, assist with routine accounting duties, & provide prompt, courteous responses to inquiries or complaints from Commercial clients. You should also be a skilled researcher & possess strong communication & computer skills. 

To succeed as an AR Associate, candidate must be 100% comfortable interacting with clients, both phone & email communication, daily regarding on their subscription, payment, & other discrepancies, as well as scheduling payment calls. 

Responsibilities:

  • Update & maintain accurate customer files & records in the system
  • Process credit card payments with speed & accuracy
  • Follow up on, collect, & allocate payments for customers
  • Perform account reconciliations by making sure customers have no outstanding balances on their account
  • Research & resolve payment discrepancies & customer queries
  • Communicate with customers via phone & email
  • Investigate & resolve customer queries
  • Help to maintain accounts receivable customer files & records
  • Follow established procedures for processing receipts, cash, etc.
  • Perform other tasks as directed by Management
  • Enter data into our accounting software
  • Record customer payments (Wires, Checks, & LBX) in our Check Register & Cash Transactions file daily
  • Post customer payments by recording cash, checks, & credit card transactions in the AR tracker & entering them into CMS/the NetSuite ERP system
  • Maintain Commercial Subscription Billing inbox traffic
  • Assist with month-end closing

Requirements:

  • Bachelor's degree in Accounting/Finance,
  • 3 years work experience in Accounts Receivable role.
  • Knowledge of general accounting principles, regulatory standards & compliance requirements
  • Knowledge of Salesforce is a plus but not required 
  • Ability to calculate, post & manage accounting figures & financial records
  • Excellent data entry skills
  • Excellent analytical, problem solving & decision-making skills
  • Effective organizational, stress & time management skills
  • Hands on, self-starting, disciplined, & detail oriented individual with ability to work independently in a high-volume environment that requires a work product that is accurate & timely
  • Problem-solving attitude
  • Have highly developed communication & interpersonal skills & the ability to handle sensitive & confidential information. 
  • Must be comfortable & exhibit strong customer service skills when dealing with Commercial Clients at all levels
  • Ability to work cooperatively & collaboratively with all levels of employees, management, & external parties to maximize performance, creativity, problem solving, & results.

About Peloton:

Peloton is the largest interactive fitness platform in the world with a loyal community of more than 3 million Members. The company pioneered connected, technology-enabled fitness, & the streaming of immersive, instructor-led boutique classes for its Members anytime, anywhere. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that encourage its Members to be the best versions of themselves. An innovator at the nexus of fitness, technology, & media, Peloton has reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, & world-class streaming digital fitness & wellness content, creating a product that its Members love. The brands immersive content is accessible through the Peloton Bike, Peloton Tread, Peloton Bike+, Peloton Tread+, & Peloton App, which allows access to a full slate of fitness classes across disciplines, on any iOS or Android device, Apple TV, Fire TV, Roku TVs, & Chromecast & Android TV. Founded in 2012 & headquartered in New York City, Peloton has a growing number of retail showrooms across the US, UK, Canada & Germany. For more information, visit www.onepeloton.com.

 
 
 
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