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Rent The Runway // designer dresses & accessories rental
Brooklyn, NY (Rent the Runway HQ)    Posted: Thursday, April 01, 2021
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About Us:

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the worlds first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable & financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories & home decor from 700+ brand partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, RTR has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times, while Hyman herself has been named to the TIME 100 most influential people in the world & as one of People magazines Women Changing the World.

About the Team: 

The Manager, Operations Finance is the finance liaison to the Operations team at Rent the Runway. Supply Chain at RTR covers fulfillment center operations including our sites in Secaucus, NJ, & Arlington, TX; our fully remote customer service team of more than 150 agents, all parcel/non-parcel transportation including forward & reverse logistics, & garment inventory performance.  The Manager, Operations Finance reports through the finance organization & is an integral part of Financial Planning & Analysis for the Operations business area, working closely with other finance & Financial Planning & Analysis functions to develop & complete annual budgets, forecasts, & monthly performance.

About the Job:  

The focus of this role is cost forecasting & performance reporting as it relates to transportation & logistics as well as customer service.  Youll be the day-to-day point of contact & partner with the Head of Managed Transportation & Head of Customer Service along with related team members, in order to understand trends, forecast future spend & measure performance with a strong attention to detail.  By way of first class management reporting, diligent analyses, & strategic modeling, you will play a key role in partnering with the business & informing transportation & customer service team members of actual & projected performance in transportation & customer service. You will provide insight to key variances, analyze business trends, changes, & new initiatives in a fast-paced & highly collaborative, cross-functional environment.  As the operations expand, youll continue to iterate the modeling & financial forecasting to provide leading insights into operating & financial performance as well as continued opportunities for improvement. 

What Youll Do:

  • Build financial models that will enable senior leadership to make effective decisions about the companys cost base & revenue projections
  • Present, analyze, & interpret relevant financial data to senior Operations, Customer Service & Finance leadership - partnering closely with key leaders to impact strategic business decisions
  • Track & report on performance relative to budget & forecast through detailed variance analysis
  • Manage ongoing rolling weekly & monthly forecast updates for the Operation, including cost analysis for transportation, shipping planning, labor planning for customer service, & other Operations-related expenses
  • Establish, track & monitor key operating metrics used to drive the Operation to greater efficiency
  • Collaborate with operating & data science teams & provide fact-based recommendations that support targets & improve profitability, operating efficiency & effectiveness
  • Be responsible for identifying & leading key initiatives that drive efficiencies, savings, & process reliability within the finance & accounting functions
  • Assisting in the upgrade of reporting standards through the pursuit of continuous process improvement & liaison with the various business departments
  • Functioning effectively in an especially fast-paced start-up operating environment, managing time effectively to address high priority items in a timely manner
  • Assisting in preparation of materials for Board of Director meetings

About You:  

  • 3+ years financial or controllership experience with a degree in finance, accounting or statistics
  • You have a strong financial & analytical background having supported the Operations and/or Customer Service function in a Finance or FP&A capacity
  • You are proficient in financial analysis & model building
  • You have strong attention to detail, can synthesize large volumes of information, & possess excellent communication & interpersonal skills with demonstrated ability to work in a fast paced & dynamic environment
  • You maintain & continue to develop your skills in reporting & analysis using tools like Excel, Google Sheets, Tableau & SQL.   
  • You work well with a breadth of support functions including engineering, operations, customer service, transportation, accounting & data science to package & evaluate financial performance.  


At Rent the Runway, were committed to the wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our inclusive benefits include, but are not limited to:

  • Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!
  • Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week. 

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 & over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing & characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

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