Events  Deals  Jobs 
    Sign in  
 
 
MakeSpace // on-demand self-storage
 
Sales, Full Time    Phoenix, AZ    Posted: Friday, March 13, 2020
 
   
 
Apply To Job
 
 
JOB DETAILS
 

MakeSpace is looking for a Senior Sales Representative - Retention to help revolutionize the $38 billion storage industry. With our full-service experience, forward-thinking tech, & easy-to-use app, were making space more accessible to everyone. Join us as we help people live more spacious lives in 24 cities across North America (and counting).


The opportunity:


Were looking for a talented & driven Sr. Sales Representative - Retention to join the Sales team based in Phoenix, AZ. Reporting to the Director of Sales, West Region, you will manage a pipeline of new customers attempting to cancel the service by calling, emailing or texting in; new customers that recently canceled online; cancellations as a result of operational challenges; & older previously canceled customers. Efforts will be both inbound & outbound & will include the use of our customer retention scripts & promotions as needed. This role is based in our HQ in Phoenix, AZ.


The day-to-day:


  • Actively dial lists of both newly canceled accounts & older canceled accounts.



  • Communicate directly with Sales Representatives & Customer Support Representatives to handle any direct transfers of cancellation attempts.



  • Manage follow-up tasks by calling, emailing & texting to ensure a seamless customer experience.



  • Consistently exceed weekly & monthly targets



  • Work alongside a team of other Customer Retention Specialists to achieve group goals & contribute to team development.

The experience:


  • At least 1-year of relevant phone experience



  • Demonstrated track record of performance in prior roles



  • Proven success presenting a value proposition



  • Strong written & verbal communication skills



  • Effective time management & organizational skills



  • Unwavering desire to exceed performance targets



  • Solutions oriented approach to problem-solving

The perks:

  • Base plus uncapped commission


  • Generous PTO (we believe in our team having a great life outside of work)



  • Competitive parental leave policy



  • Multiple health care options with premium plans



  • Flexible Spending Accounts, Health Savings Accounts & Commuter benefits



  • Catered lunch on Wednesdays, unlimited snacks, beer on tap, etc.



  • Team happy hours, events, & social clubs



  • Free MakeSpace storage so you can take back your closet



  • Beautiful office in Lower Manhattan with massive outdoor spaces for lunch, work, & play :)

The culture:


MakeSpace culture is built on collaboration & innovation. Theres tons of room to grow & opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industryand have fun while doing it.


If this sounds like you, then let us knowand join a tech company that makes a concrete impact on the physical world every day!





 
 
 
Apply To Job
 
 
 
 
 
© 2021 GarysGuide      About    Feedback    Press    Terms