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PagerDuty // digital ops management
Remote US/Canada    Posted: Friday, November 06, 2020
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Together we're building a company that will endure & products people will love for generations to come.

We believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture.

Whether it's conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.

We're building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Why We Need You 

We are a growing product development organization, solving increasingly complex problems, through self organized, high performing & value driven teams. We are looking for someone to join our diverse group of agile coaches, interested in influencing the next phase of our agile journey. You will be the Agile Coach for our Infrastructure Group. You will balance your time by supporting the teams that need you the most & where you can add the most value. You will also support the Infrastructure Leaders in seeking alignment & continuous improvement of process at the group level. Does the idea of building new bonds in this group & playing a pivotal role in their progress excite you? Read on. 

As an Agile Coach you will have a considerable impact on the success of the delivery teams you work with as well as the Agile Leadership Team & Product Development as a whole. You have experience as a scrum master, working hands on with development teams, modeling how to effectively leverage agile frameworks. You have also grown your craft & have successful experience coaching teams in a way that they are enabled to continuously improve & succeed without you. You are up for switching hats when needed between agile coach, scrum master & project/program manager, but always problem solver. 

You are empathetic & driven, up for new challenges & solving a breadth of problems. You have a toolkit of techniques that you leverage in tackling challenges of all varieties.  You're always experimenting with new techniques to grow your craft. You have skills collecting, understanding & analyzing data, leveraging it to drive meaningful change.  
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