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Moda Operandi // luxury retailer for runway collections
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Moda Operandi is an e-commerce platform transforming the way people discover & shop for designer fashion. Through its innovative mix of commerce & content, Moda allows women to shop for whats new & whats next in designer fashion from the worlds leading emerging designers & luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses & consumers to realize their personal style. Today, Modas platform carries more than 1,000 brands & designers across fashion, fine jewelry & home, ships to 125 countries.

Moda Operandi is seeking a Brand Operations Assistant to be the cross functional point person between warehouse, planning, merchandising, marketing, accounts payable, customer care etc. focusing on order confirmations, receipts, discrepancies, inventory & returns.

This is a hybrid role with 1 day a week in our Brooklyn NYC office required.

Salary Range: $42,000 min to $50,000 max, based upon experience.

Moda abides by the NYC vaccination mandate for workplaces, as such only candidates with completed covid-19 vaccinations will be considered for this role.

 Responsibilities (include but are not limited to):

  • Provide cross functional support regarding deliveries, discrepancies, inventory, returns & other merchandise operations related functions.
  • Liaise effectively & expediently with brand partners
  • Review order confirmations & send comments to brands in a timely manner
  • Reach out to brands regarding delivery of goods
  • Reach out to brands regarding discrepancies (short shipment, over shipped, incorrect item, etc.)
  • Reach out to brands regarding GTIN codes
  • Complete any Returns to Brands in a timely manner
  • Notify the Customer Care Team of brand issues, delays, updates etc.


  • Intermediate proficiency with Microsoft & Google applications required
  • Excellent written & verbal communication skills required
  • Exceptional organizational & prioritization skills required
  • Ability to work collaboratively, listen, & value differing perspectives
  • Must be self-motivated, flexible & agile
  • Composed demeanor & a positive attitude
  • Basic understanding of the fashion & luxury goods industry

Benefits of Joining Moda Operandi:

  • Medical, dental & vision coverage 
  • 401k matching
  • Annual bonus program
  • Generous PTO policy
  • Summer Fridays
  • Winter Recess
  • Pet Insurance discounts
  • Mental Health support including Head Space
  • Wellness Program including memberships to HeadSpace, Carrot & OneMedical
  • Generous merchandise discounts

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties & competencies. All requirements & skills are subject to change as business needs evolve. 

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