Who We Are
Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 full- & part-time alumni & counting.In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.
General Assembly is seeking a Manager of Instruction to help deliver an excellent learning & classroom experience for our community of adult learners at our flagship New York Campus in Flatiron. This role is perfect for someone passionate about education with strong background in people management & an excitement about the opportunity to change lives.
You will manage teams of instructional staff & instructional managers as they teach day-time & evening courses for General Assemblys community of adult learners. As part of this role, you act as the hiring manager for the instructor recruitment process, working hand-in-hand with the talent team to identify top instructors from in-the-field practitioners & recruit them onto the GA faculty. Once hired, the instructional management team onboards & trains new instructors, & conducts professional development workshops to keep them sharp & growing, & ensures the highest quality of education & training in the classroom. As part of your management, you will hold 1:1s, run team meetings, help instructors plan courses, & absorb & act on student feedback.
You'll collaborate closely with many people in the organization to accomplish your goals (Campus Leadership, Admissions, Operations, Marketing, Career Services, etc.) & should be adept at working in a team & managing through influence. You will report directly to New Yorks Senior Regional Director & have a team of 8 direct reports.
Qualities we look for:
- You have 5-8 years of experience working in education, education technology, or a related field & at least 2 years experience managing a team of full-time employees.
- You know good instruction when you see it (same with poor instruction) & can effectively manage instructors/instructor managers to create development plans & get the help/support/training they need to improve. Coaching & giving feedback are second nature to you.
- You bring strategic insight to hiring & staffing & have the ability to identify & hire great instructors & instructor managers.
- You are a phenomenal people manager who inspires & empowers employees & leads through the success of others. You can show a track record of building successful, positive relationships with instructional teams & developing team members professionally.
- You are entrepreneurial, independent, & self-directed, with the ability to set your own goals & priorities with minimal guidance. You are comfortable with ambiguity & last-minute changes, & remain calm under pressure.
- You have strong business acumen that complements outstanding emotional intelligence. You understand the drivers of GAs business today, what will drive it in the future, & how quality instruction plays a key role in that.
- When it comes to workflow, you take pride in your organizational skills. You can coordinate multiple projects at once & work with all necessary parties externally & internally to get the job done. You have the ability to multitask, prioritize, problem-solve, and, most importantly, follow through.
- You bring a contagious positivity & enthusiasm to the teams you join, have a passion for education, & want to help change lives.
- Managing vision & purpose
- Priority setting
- Building effective teams
- Managerial courage
- Comfort around higher management