Due to the ongoing pandemic, our interview & onboarding processes will remain fully remote until further notice. At times like this, we're even more committed to providing you support & flexibility while you interview & onboard for your new job.

Dashlane is a web & mobile app that simplifies password management for people & businesses. We empower organizations to protect company & employee data, while helping everyone to easily log in to the accounts they need anytime, anywhere. A better digital future starts with secure access.

Our team in Paris, New York, and Lisbon is united by a strong sense of community & passion for improving the digital experience. Over 15 million users & 20,000 businesses in 180 countries use Dashlane for a faster, simpler, & more secure internet.

The Role

Dashlane is looking for a junior IT professional to join our team.

You will be responsible for the help desk, support, development, & maintenance of all hardware & software technology in use internally at Dashlane. You will report to the Lead Sysadmin.

You will be based in Paris, with English as your working language.

At Dashlane you will:

• Contribute to day-to-day operations across offices - including Windows, OSX, Linux, IT security, JAMF, MS Intune, IT Helpdesk
• Contribute to new projects (cloud migrations, Azure, Google)
• Be part of the onboarding & offboarding processes of our new hires
• Diagnose & fix employee-related problems related to hardware or software or systems access
• Maintain inventory levels of equipment & proactively manage software licenses
• Contribute & support IT compliance projects (e.g. SOC, ISO, PCI)
• Maintain a high level of technical knowledge & expertise in Information Technology systems, software, & environments

Requirements

• 2+ years experience in IT environments
• Some experience working with/supporting tools such as Slack, Zoom, Microsoft Office 365, & Jira (or similar applications), Gsuite, Azure, AWS, Gitlab, Atlassian.
• Strong customer service mentality

We're Also Looking For:

• Automation skills are welcome (Terraform, Ansible, Powershell, etc.)
• Previous experience in cloud-based infrastructures (Azure, Google)
• Innovation - A creative mind comes up with the most unique solutions to employee issues. At Dashlane, we are looking for candidates who think outside the box.
• Flexibility - Working at a startup brings new challenges & experiences every day. The right candidate for this position is excited & ready to attack any task thrown at them.
• Passion - More than a job, loving what you do, & being passionate about your work product sets you apart from the rest. We are looking for candidates who believe in what they do & put passion & energy toward it.

Diversity at Dashlane: 

As a truly international companyfounded in Paris & split between Paris, New York, & LisbonDashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, & more. We are committed to hiring a diverse community & fostering a culture where everyone is heard & belongs.

Your interview experience: 

To know what to expect once youve sent your application, read about how we interview & hire at Dashlane in this blog article written by our Talent team. Feel free to browse our blog to find more information about our product & how we work.