Firstup is fundamentally changing how organisations communicate & connect. We aim to be the backbone of the entire Digital Employee Experience. From the front line to the C-suite, we help deliver targeted information at the right time, in the right place, & in the right language. We are unifying the digital workplace & giving workers personalised access to all the systems, resources, & applications they need to do their jobs.
Joining Firstup means joining a movement to connect every worker. This movement has taken root & is evident in our world-class customer base & their millions of employees worldwide. Now we need your help. If you are ready to make a difference in the world, come join us!
Do you like solving problems? Are you an analytical thinker that enjoys troubleshooting interesting problems? Do you enjoy learning new things & working in a fast-paced, challenging environment? As a Technical Support Engineer, you will be a member of the Product Support team focusing primarily on Customer questions, incidents & bug/feature request management. You should be able to take on support cases of low - moderate complexity & be able to manage your own priorities. We value team players who are self-directed & want to influence the next wave in SaaS technology & service innovation.