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Twilio // platform for building messaging applications
 
London, United Kingdom    Posted: Tuesday, September 14, 2021
 
   
 
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JOB DETAILS
 

Because you belong at Twilio.

The Who, What, Why & Where

We  are looking for an Architect for the IoT Business unit at Twilio. The architect will lead the technical strategy & direction of the group, & shepherd the groups participation in Twilios architecture processes & practices.

As a member of the larger Architecture community, they are responsible to provide feedback on the proposals of other Architects/team & collaborate on the larger cross-team technological direction of Twilio as a whole. 

Who?
The ideal candidate will have a great depth & balance of both technical & leadership skills. 

Technical Skills

  • Extensive experience building & operating high-scale, mission critical production systems. They should have learned enough lessons the hard way that theyre able to share them with others.
  • Knowledge of architectural patterns & archetypes for building mature services, especially for distributed & multi-regional 
  • Deep familiarity & experience with at least one cloud providers capabilities & caveats, including cost efficiencies
  • Excellent abilities in high level service design -- modeling interfaces & internals in a properly modular, composable, & extensible way.
  • Good working knowledge with the data persistence layers of all types, & what use cases are appropriate for which.
  • A strong awareness & ability to translate & incorporate the needs of non-engineering stakeholders such as end customers, product, security, support, finance, & data privacy
  • Demonstrable experience modernizing legacy systems
  • A strong grasp on the broader computing landscape -- what the most dependable technologies are to use today, as well as which are emerging & should be paid attention to.
  • Prior experience with Telecommunications technologies is a strong bonus. 
  • Prior experience with IoT technologies is a strong bonus. 

Leadership Skills

The Architect should be able to demonstrate strong leadership skills, outside of purely technical concerns. Being able to know the right way to build something is a necessary part of the role, but it is not sufficient. Architects also need to be able to work with teams, business units, & the broader company to bring these plans to life.

A candidate should be able to demonstrate excellent communication skills in several mediums & tailored for different audiences (e.g. technical/non-technical, business/finance etc.):

  • The written word (Documentation, Chat, emails, etc)
  • Visualizing complex topics
  • Verbal communications & Presentations
  • Facilitating in person or distributed conversations & design sessions

They should also be great collaborators, particularly with the members of the teams they represent. Other engineers should leave conversations with them feeling respected & still the owners of their designs, but that their plans have benefited from the architects involvement & feedback.

The mindset of an effective architect is also important. It should be clear that they are:

  • Willing to propose & support solutions, but able to integrate feedback without defensiveness
  • Hospitality / Service Focused -- being of service to the teams they support as opposed to controlling or lecturing them
  • Excellent Mentors to those they work with

What?
The role of the Architect has several key activities.

The most common task is to provide direct architectural guidance. This can take many forms. Within a team, it often looks like collaborating with teams that are trying to solve specific problems, both at early stages (considering how to approach the problem from a high level) as well as guidance after a project has been assigned to teams & they are beginning to design systems. 

It also can mean working in many other arenas, such as with leadership to understand high level feasibility of concepts, or with other dependent teams, or even providing troubleshooting advice.

Architects also end up producing technical designs for systems (blueprints), as well as providing thoughtful feedback on the plans produced by others.

Another essential task is to create broader strategic frameworks & technical roadmaps for both the IoT BU as well as Twilio as a whole. This work is especially important in aligning a given teams work to the overall technology mission of the company.

Finally, architects provide invaluable mentorship & training throughout the organization. They are constantly looking for ways to scale up the knowledge transfer. Twilio works best when every engineer is capable of delivering excellent architectures without interventions!

Why?
The IoT Business unit is revolutionizing the world of IoT connectivity & embedded systems development, making it drastically easier to deploy connected devices across the globe, & with the ease of use & reliability that Twilio is known for.

Twilio is a company that is empowering the worlds developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, & your entire employee experience. We only win when our employees succeed & we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, & innovation & we want you & your ideas to thrive at Twilio.

Where?

This position will be located in our Berlin hub, meaning the position can be either on-site in our Berlin office or remote in Germany, the Netherlands or the UK.  Around the world, Twilio offers benefits & perks to support the physical, financial, & emotional well being of you & your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers experience,  understands that this is a marathon, not a sprint; that continuously & purposefully builds an inclusive culture that empowers everyone to do their best work & be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video & email by virtualizing the worlds communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the worlds most demanding applications. By making communications a part of every software developers toolkit, Twilio is enabling innovators across every industry from emerging leaders to the worlds largest organizations to reinvent how companies engage with their customers.

 
 
 
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