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Flexport // online customs brokerage & freight forwarding
Chicago, IL, United States    Posted: Tuesday, July 27, 2021
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Support Flexport's leadership team.

The opportunity:

We're looking for an Executive Assistant to support senior leaders across a few disciplines in our growing Sales organization. Flexport continues to experience dramatic growth in all of our teams. You will be responsible for ensuring the schedule is optimized, & work alongside the leaders in the Global Key Accounts (GKA) & SMB business lines to maximize their ability to focus on their teams key priorities in supporting Flexports continued success. 

This role will play a critical role in ensuring the agility of the GKA & SMB teams by ensuring a clear & concise communication line between their leaders, the teams they oversee & both internal & external stakeholders. You will work cross functionally with Flexports executives, & their admins, as well as subject matter leaders within the company to proactively engage them in all phases of the customer relationship. 

You will:

  • Manage internal & external meetings & domestic & global travel schedules
  • Draft, edit, & maintain organizational communications: All-Hands decks, QBR materials, & other written documents 
  • Collaborate with the account management team to ensure appropriate leadership from throughout Flexport is engaged with our customers
  • Implement & track initiatives for the organization; make sure deadlines are met in a timely manner
  • Attend team meetings as needed, taking notes & tracking action items
  • Help to drive culture & engagement in the organization where needed 
  • Maintain confidentiality & protect operations by having a high level of discretion
  • Implement & track initiatives for the organization; make sure deadlines are met in a timely manner 
  • Act as the primary facilitator for internal & external individuals on matters pertaining to leader access; you are the local expert & go-to resource for general requests & questions; you are the keeper of all team resources
  • Help prioritize conflicting needs along with your leaders, & help them keep track of short & long-term responsibilities & commitments
  • Prepare & submit expense reports per policy
  • Take ownership & work independently on assigned projects from start to finish

You should have:

  • You have a BA/BS degree & 3+ years of administrative support
  • You pay attention to details. Being right the first time matters a lot to us
  • You possess strong written & verbal communication skills & feel comfortable interacting with internal & external partners
  • You work well under pressure in a fast-paced time sensitive environment
  • You have strong organizational skills & proactively follow through on tasks
  • You are a problem solver at heart with a genuine interest in learning by helping
  • You are available to deliver quickly, across global time zones, in multiple languages, & from locations all over the world. We need you not only to keep the trains running on time, but to speed them up
  • You love to work awfully hard & have a blast doing it. Our team believes what were doing is changing the world for the better, & we play to win
  • You are an efficient self-starter & decision-maker that can act on instinct 
  • You are skilled in the common office productivity suites (GSuite, Microsoft Office, etc), as well as other electronic communications & technologies
  • You have experience in a start-up environment (this is a plus!)
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