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Industrious redefining coworking w/ stunning offices, inviting hospitality & inspiring community.
 
New York City    Posted: Tuesday, November 20, 2018
 
   
 
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JOB DETAILS
 

About the Company:

Industrious is the largest premium coworking solution & flexible workspace provider in the U.S, with 50+ locations in 33 cities across the country. We partner with companies big & small to create productivity-driven workplace experiences that complement beautiful spaces with world-class hospitality. We are committed to the vision that everyone deserves to experience the pride & meaning that you get out of a great day at work. With $142 million in funding to-date, we are well-positioned to continue our rapid growth in the US & beyond.

As we enter our next phase of growth, our experienced leadership team is looking for hard-working people at all levels who are ready to join a warm, collaborative, & positive team dedicated to reclaiming the workplace experience. For more information, visit www.industriousoffice.com.

About the Role:

Were looking for a self-starter to manage a complex of space for startups, traditional businesses, regional offices of national firms, small businesses, & freelancers. This person will be responsible for maximizing our occupancy through sales techniques & outstanding customer service, maintaining an extraordinary sense of community, running the day-to-day operations of the space, developing creative local marketing strategies, & planning engaging member events.

As the Community Manager of a new location, you will be an integral part of getting our operations, sales & marketing efforts off the ground. Prior to the opening of the location, you'll work cross-functionally with the team to network with key community stakeholders & spearhead local marketing efforts & events.

We kindly request that you do not call Industrious locations for employment inquiries.

Responsibilities include:

  • Facilitating outstanding customer service
  • Creating a warm & welcoming environment via Industrious hospitality initiatives
  • Resolve member issues with professionalism & patience
  • Devise & execute local marketing strategies to generate leads
  • Conduct sales tours to execute on sales strategy & maintain high occupancy
  • Managing community initiatives designed to develop member relationships
  • Inputting & maintaining accurate data across various platforms
  • Overseeing & executing daily office operations
  • Liaison with facilities team on building operations & maintenance
  • Management of local vendors & potentially an Operations Associate

Requirements:

  • 3 - 7 years of work experience in sales, hospitality, customer service, or business operations
  • Strong verbal & communication skills
  • Self starter who has the ability to work independently
  • Exceptional organizational & multitasking skills
  • Ability to connect well with people; warm & approachable
  • Team player
  • Reliable, inquisitive, patient
  • Passion for delighting customers
  • Professional demeanor
  • Enjoys continuous change & improvement
  • High hustle quotient: willing to get your hands dirty as necessary to move fast & get things done
  • Prior leadership experience a plus

Perks:

In addition to our incredible team, there are lots of other fun reasons to work with us.

  • Daily breakfast, snacks, coffee, tea, & drinks at all Industrious locations
  • Health care, including vision & dental
  • 401K plan
  • Smart casual dress code
  • Generous vacation time
  • Paid parental leave
  • Company-wide outings & retreats (previous locations have included New Orleans & the Hamptons)

Industrious in the News:

Industrious is an Equal Opportunity Employer. We are committed to equal treatment of all employees & applicants without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.
 
 
 
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