At Appian, we use documentation to solve problems & help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy.
Technical Writers create compelling technical content that aids users in developing expertise with the Appian platform. Understands & enforces personas & content strategy. Coaches other contributors on the design & delivery of technical content for new & existing product features.
- Collaborates with product managers & other subject matter experts to create content.
- Maintains & updates content as the product evolves.
- Ensures that the technical content meets high quality standards & is consistent in style & tone.
- Applies understanding of personas & product strategy to the content they create.
- Using feedback, identifies & solves problems via documentation.
- Provides writing guidance for other contributors.
- Contributes to defining language styles, including the look, feel, mood, & voice for all content types.
Preferred Experience Level: 2+ years of writing & delivering compelling technical documentation for complex software
Education: B.A. or B.S. degree in Professional & Technical Writing (or related field/degree)
Appian helps organizations build apps & workflows rapidly, with a low-code automation platform. Combining people, technologies, & data in a single workflow, Appian can help companies maximize their resources & improve business results. Many of the worlds largest organizations use Appian applications to improve customer experience, achieve operational excellence, & simplify global risk management & compliance. Our employees create opportunities to drive hands-on impact both with our customers & throughout the organization, which creates an environment where meaningful work is met with career growth & opportunity. As a result, we are proud to have been recognized as a Washington Post Top Workplace for seven consecutive years. Simply put, we are changing the way businesses operate & our employees are to thank for Appians success.
Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their coworker, Pay Transparency Nondiscrimination.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request & your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.