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Poshmark // social commerce marketplace for fashion
 
San Carlos/Newark, CA    Posted: Wednesday, December 04, 2019
 
   
 
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JOB DETAILS
 

Poshmark is the largest community marketplace for fashion where anyone can buy, sell & share their personal style. With millions of shoppers & over a million sellers, Poshmark brings together a vibrant community everyday to express themselves & share their love of fashion.

We are looking for a unique individual who loves working with beautiful merchandise, has a natural instinct for problem-solving, loves getting things done & enjoys the fast-paced environment of a rapidly growing start-up. A love for fashion & technology is a must!

Job Description:

Poshmark is looking to hire an Operations Associate who will be part of our rapidly-growing team focused on our Posh Authenticate Service. The Operations Associate will play a critical role in making sure buyers & sellers have a great experience with VIP orders & ensuring our marketplace is efficient, healthy & clean. This is an entry-level position.

Responsibilities:

  • Day-to-day processing & VIP-customer support for Posh Authenticate, Poshmarks premium in-person verification service of luxury items
  • Managing incoming & outgoing Posh Authenticate shipments in addition to taking photos for authentication purposes.
    • Safely handle, examine & authenticate luxury goods
    • Pack shipments securely, following required specifications
    • Conducts quality inspection on packaging & documentation
  • Maintaining relationships & developing rapport with third-party authenticators
  • Building processes & product features to enhance the Posh Authenticate user experience
  • Tackling some of our key challenges including managing users who list counterfeits or violate our policies in other ways

Qualifications:

  • B.A. or B.S. required
  • Great attention to detail & highly organized
  • Passionate about community & helping our users
  • Strong work ethic
  • Ability to lift, open, pack shipments that typically weigh 1-10 lbs & may weigh up to 20 lbs
  • Excellent verbal & written communication skills
  • Endless patience & contagious positive energy
  • Collaborative personality

Why Poshmark?

Founded in 2011, Poshmark is the largest social marketplace for fashion where anyone can buy, sell & share their style with others. Poshmarks mission is to make shopping simple & fun by connecting people around a shared love of fashion, while empowering entrepreneurs to become the next generation of retailers. Recognized as the go-to shopping destination for millennials, Poshmarks community of over two million Seller Stylists help shoppers discover the perfect look from over 25 million items & 5,000 brands. The company is backed by the worlds leading venture capital institutions including Mayfield, Menlo Ventures, GGV Capital, Inventus Capital, SoftTech VC, Union Grove Venture Partners, Shea Ventures & AngelList. For more information, please visitwww.poshmark.com, or find us on Instagram, Twitter, Pinterest & Snapchat.

Poshmark is an Equal Opportunity Employer. We celebrate diversity & are committed to creating an inclusive environment for all employees.
 
 
 
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