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Square // credit card processing & point of sale solns
, Full Time       Posted: Wednesday, March 04, 2020
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Company Description
Square builds common business tools in unconventional ways so more people can start, run, & grow their businesses. When Square started, it was difficult & expensive (or just plain impossible) for some businesses to take credit cards. Square made credit card payments possible for all by turning a mobile phone into a credit card reader. Since then Square has been building an entire business toolkit of both hardware & software products including Square Capital, Square Terminal, Square Payroll, & more. We're working to find new & better ways to help businesses succeed on their own terms-and we're looking for people like you to help shape tomorrow at Square.

Job Description

Our communications team is made up of tough, quick-witted, entrepreneurial, & intellectually-curious people. We communicate to the world Square's purpose of economic empowerment because we believe everyone should be able to participate & thrive in the economy. We are looking for a consumer communications expert to join our Brand & Purpose Communications team. Our team combines data, design, social, & comms, we educate our audiences to help them thrive in the economy, while keeping Square at the forefront of important public conversations. You must be a creative thinker who knows how to execute & deliver on big ideas & is comfortable being part of a team pushing the boundaries of storytelling. You will bring a strategic & creative communications perspective & discipline to our team, & create campaigns, pitches, & narratives that position Square as a thought leader, with topical data & insights into a variety of subject-areas relevant to business owners & consumers alike. This position can be based in either San Francisco, Oakland, or New York.

You will:

  • Develop press strategies that speak to Square's purpose of economic empowerment & raise brand awareness, & provide strategic guidance for how data is used to inform external narratives.

  • Seek & unearth macro- & microeconomic trends related to our industry & sellers, ultimately informing external-facing projects.

  • Identify & build relationships with our seller community to help further develop content & media angles.

  • Partner with Government Relations & Policy, Marketing, & Creative teams across Square.

  • Prep, manage, & execute press briefings with Square spokespeople, third party experts, & our sellers.

  • Create strong media lists that include national business, vertical trades, local, & lifestyle outlets.

  • Own the creation of written materials, including press releases, data reports, white papers, briefing docs, communications plans, FAQs, blog posts, & other collateral.

  • Collaborate with our design, social, comms, & data teammates to drive creative data journalism projects that highlight Square's sellers.


You have:

  • Strong media relations skills that have driven national news cycles, specifically someone with a rolodex of consumer & lifestyle media contacts.

  • 5+ years of relevant work experience (experience working with consumer brands either in house or at an agency preferred.)

  • A knack for trendspotting; you're a zeitgeist expert who brings a unique perspective that can be applied to proactive storytelling.

  • Prolific writing & editing skills with an appreciation for the Oxford comma.

  • Curiosity, creative thinking, & a sense of humor.

  • Passion for addressing economic inequality.

Additional Information
At Square, we value diversity & always treat all employees & job applicants based on merit, qualifications, competence, & talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at) We will treat your request as confidentially as possible. In your email, please include your name & preferred method of contact, & we will respond as soon as possible.
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