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Peloton // connected indoor fitness cycles
Sales, Full Time    London, UK    Posted: Wednesday, March 04, 2020
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The Strategic Partnerships team is a newly formed part of our International Business Development function. The team is committed to expanding Pelotons presence within international markets by engaging & developing crucial partnerships within our core verticals.

We are motivated to deliver a world-class experience to existing & new members of the Peloton community by ensuring our partners are equipped with the tools needed to succeed.

Valuing high-energy, motivated & tenacious individuals, this team is a great fit for anyone looking to make their mark at a market-leading fitness company.


As an Account Manager within our Strategic Partnerships team, you will be at the forefront of our commercial operation, working as a day to day key point of contact for our major accounts. This role is vital for ensuring clients are engaged with the Peloton concept & are driving consumers to try our product.

You will ensure the continued success of our key partnerships by effectively executing our commercial program & delighting clients on a day to day basis. You will be the central figure liaising with multiple teams to drive continued success for new & existing clients.

You will be responsible for guaranteeing the healthy promotion of our brand within commercial environments, running business reviews alongside your Manager & escalating support needs by liaising directly with our Field Operations team.

This role is ideal for someone who is strategic, uses their initiative & thrives in a fast-paced environment.


  • Effective daily management of key Strategic Partnerships including the successful execution of an implementation & development of existing accounts
  • Directly working with operations teams to deliver on maintenance & service of Peloton equipment in partner environments
  • Working alongside the marketing teams to curate & develop content for partners to share with their audience to drive more engagement for the Peloton brand
  • Analyse & interpret data to understand the health of an account & provide strategic recommendations in line with derived insights
  • Support the delivery, training & installation of Peloton products in a commercial environment
  • Schedule & lead business reviews, monthly calls, maintenance checks & support orders according to the Statement of Work
  • Work cross-functionally by liaising with our Field Operations team to meet our SLAs & support the customer appropriately
  • Present to stakeholders & build long-term relationships with key individuals in the partner organisation
  • Daily organisation of workload through clear tracking of account status
  • Support Manager, Strategic Partnerships with inbound lead qualification & sales process where relevant


  • 3+ year experience in account management or customer facing role
  • Highly motivated & driven individual
  • Able to analyse & interpret data & provide recommendations
  • Experience using initiative & working in a fast-paced environment
  • Proven track record of meeting & exceeding goals
  • A problem solver able to process information quickly
  • Expert at relationship building & stakeholder management
  • Experience navigating the political landscape of an organisation
  • Intellectually curious & eager to learn
  • Interest in fitness-tech is a plus
  • Experience of salesforce preferred

At Peloton, the health & well-being of our employees is of the utmost importance to us. In addition to a competitive base salary with generous bonus potential, we are proud to offer a comprehensive benefits plan & paid time off to all full-time employees. Peloton is an equal opportunity employer & hires only on the basis of skills & experience.


Founded in 2012, Peloton is an innovative tech company that has transformed the at-home fitness experience by creating products that merge high-design with modern technology to provide at-home access to live streaming & on demand fitness classes led by elite instructors. With a state of the art studio, the best instructors & content distribution, Peloton delivers an intense high-energy workout that motivates, while positively changing the mind & body all from your home.

As a company Peloton believes in taking risks & continuously challenging the status quo by continuously innovating & improving. We put our users, members, & customers first & we obsess over every touch point of the member experience be it the studio, product orshowroom. We like to hire the best & encourage all our associates to think like owners. Most importantly, we know that together we go far.

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