Who are we?
WorldRemit is changing the way people send money abroad. Weve taken something complicated & made it simple. Tap the WorldRemit App or click on our website & your international transfer is made to a bank account, cash pickup, Mobile Money, or airtime top-up. Founded in 2010, we send international remittances from 50 countries to more than 150 countries & we continue to expand our footprint.
Using WorldRemit is easy because we do the hard bit, connecting hundreds of banks, money agents, mobile operators & payment systems around the world. These were never designed to work together, but WorldRemit makes it happen.
WorldRemit has grown on average by 50% year on year & is now processing over 3bn of remittances on an annualised basis. We have raised c.$200 million in funding, currently employ over 750 employees & have offices in London, USA, Philippines, Poland, Australia, New Zealand, Canada, Japan, Hong Kong & other locations.
The journey is just beginning. We believe in faster, simpler, more accessible money transfers. That means building better products & services for our customers.
Changing the world isnt easy so we only hire the most talented people. You need to think differently, believe in new solutions to old problems, & have the drive to make them happen. You can learn more about our culture & how we work by watching this video on our Careers page
About the Role
The successful HR Ops Manager will have the opportunity to work in a fast-paced business environment. You will develop & implement various HR projects & programmes in order to drive the business forward. The role is a great opportunity for a dynamic, resourceful & solutions driven individual who likes to work in an international environment & is keen to make an impact.
The role reports to the VP-People Team & will support the business across EMEA & other regions, eg Africa, acting as an agent of change in the department & the business at large working across all aspect of the functions remit.
As an HR Ops Manager, you will be responsible for the following:
Providing a first-class HR service to all employees across the company, supporting on all aspects of the employee lifecycle & working alongside the team of HR Business Partners in the UK, Poland & USA.
Leading a team who is responsible for managing all the administrative aspects of the employee life cycle process (from hiring & onboarding to exit) as well as managing the monthly payroll cycles in partnership with the Finance team.
Making recommendations to improve our current HR processes & procedures, looking at more streamlined, more standardised & more efficient ways of working that can support the business in the various regions.
The management of the HR systems: data input, supplier management, training to other members of the HR organisation, data extraction & reporting.
Champion company culture & values
Summary of required experience & attributes
CIPD Qualified desirable
Previous experience as a team manager in dynamic roles & fast paced environments where process improvement & alignment were at the core of the activities performed.
Experience across a broad spectrum of HR, learning & development, recruitment, reward, employee relations etc as a leader or as a HR professional
Solutions focused with an innovative & pragmatic approach to problem solving
Comfortable with ambiguity & ability to work autonomously with minimal direction
Able to manage stakeholders from various areas & multiple processes at the same time
Hands on approach
Team player & strong team contributor
Strong coaching skills
Strong communication skills
Analytical: able to extract data, analyse & produce insightful reports