, based in Silicon Valley, pioneered online reputation management (ORM) technology for
the enterprise market in 2006. With its SaaS platform, Reputation.com
technology has managed tens of millions of consumer reviews & consumer interactions across hundreds of thousands of online points of presence for global companies spanning 77 industry verticals. Most recently, Reputation.com
was ranked No. 1 in Enterprise Online Reputation Management in G2 Crowd's spring 2019 report. The ranking is based on G2 Crowd's proprietary algorithm that calculates global rankings based on overall customer satisfaction, ease of doing business with, market presence, likelihood to be recommended & number of reviews.
Our revenue is growing 50% year over year.
We have a world-class executive management team.
We've raised over $87 million in funding & playing in an exploding market segment.
We strive to do what's best for our customer & proactively ensure cross-department collaboration in
every decision we make.
If this excites you, we'd love to meet you!
As a Resident Technical Account Manager, you will be responsible for working with & guiding some of our top clients, to successful adoption & maximization of the Reputation.com
platform investment. You will partner with the client's digital & IT teams to ensure successful execution of complex technical integrations & lead critical projects. You will be the main point of contact for all technical issues & you will drive the technical projects to successful conclusions. You will represent the client's needs & requirements to product management, engineering, & sales to ensure institutional intimacy with the client. You will work the client's third parties, & our Technical Solutions staff to complete bi directional data integrations across multiple applications.
The successful candidate for this job will have a strong technical aptitude along with an ability to visualize & communicate complex technical architectures cleanly. You must have a proven track record of creating & maintaining strong trust relationships with enterprise level customers. You will be dealing with technical users managing complex issues, alongside non-technical business owners executing on strategy.