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Purpose // strategy consultancy, creative agency & incubator
Product, Full Time    London    Posted: Thursday, September 23, 2021
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As a Senior Project Manager at Purpose, you will work jointly with the Project Lead(s) & Project Principal(s) to successfully deliver projects to our clients while keeping Purpose accountable & disciplined internally.

You will report to the UK Head of Project Management. Candidates who can begin immediately are strongly encouraged to apply.  This role is a full time staff position, offered at the Manager level, with a salary range of 45,000 - 60,000, commensurate with experience, alongside competitive benefits. 

Please note, given COVID-19, this role is currently remote but will return to the office when it is safe to do so at 32 Great Sutton Street, London, EC1V 0NB. We are currently considering our office reopening strategy which could include flexible working.  

Join the team that made all this work!


Account & Project Management - As a Senior Project Manager, you will manage the day-to-day communication & operational aspects of our projects. Your core responsibilities will be to:

  • Serve as the primary point of contact for all tactical or operational questions about the project within Purpose, & from vendors/freelancers.
  • Serve as a day-to-day contact for clients in conjunction with project lead. 
  • Manage & schedule project meetings, both internally & with clients.
  • Organize client feedback, manage feedback integration, & follow-up on changes.
  • Create & maintain detailed timelines / work plans for all project deliverables & key milestones; hold delivery teams (i.e. strategy, campaigns, creative, freelancers, vendors) accountable to project plans.
  • Track project budget finances & staff hours consistently & accurately based on time management system (Mavenlink) within project budget tracker spreadsheets.
  • Identify stakeholders & attendees for crucial recurring & ad-hoc discussions; capture meeting notes & escalate communications (as needed) between Client & Purpose teams to align on expectations, roles, goals, & solutions for roadblocks.
  • Deliver project status updates to internal teams & clients jointly with the Project Lead(s).
  • Support the Project Lead(s) in preparing project kickoffs, weekly client check-ins, & pause & reflect sessions to identify & capture recommendations for future execution.
  • Own the coordination of Project Start / Midpoint / Close, meetings with Managing Director, Project Principal & Project Lead.

Internal Operations - In addition to project work, you will help keep the internal operational wheels of Purpose turning by:

  • Working closely with Resource & Operations Managers to confirm staffing allocations; gather critical information to inform freelancer & vendor contracts.
  • Gathering & summarizing key takeaways for Project Dashboards (to share insights on projects team/client/financial health) that inform our Executive team
  • Working closely with our Finance team to confirm the accuracy & schedule of invoices (client, freelancers, & vendors) in our approval management system (Nexonia).
  • Working closely with the Head of Project Management to capture feedback throughout the project lifecycle & to contribute to the iteration of existing processes aimed at making project delivery more effective.


We think you will be a successful candidate if you have:

  • 5+ years of project management or account management  experience in a fast-paced, agency environment (i.e. design services, creative agencies, or digital marketing), demonstrating a consistent ability to deliver against project plans on time & on budget.
  • Ability to be diplomatic & solutions-oriented under stress; demonstrate impeccable communication skills (written/verbal) & interpersonal skills (listening/empathy)
  • A keen attention to detail & budgetary restraints
  • Full awareness of creative processes & techniques including digital platforms
  • Excellent track record of time management, systems organization, & follow-up
  • Agility & flexibility towards evolving responsibilities & last minute project changes
  • A confident facilitator to coordinate discussions between multiple internal stakeholders
  • Collaborative & inclusive about working with global teams that are from diverse backgrounds
  • Critical thinker, have high integrity, a team player with hands-on attitude, & a passionate problem-solving spirit
  • Skilled in creating & maintaining spreadsheets. Familiar with Google Suite. Comfortable building & updating decks in Google Slides..
  • Have a demonstrated interest in social impact issues & advocacy
  • Are committed to creating a diverse, equitable & inclusive work environment

Purpose takes on some of the biggest challenges in the world, which affect people of different identities & backgrounds in different ways. We are stronger & most effective with a diverse team leading the charge & are committed to building a team that represents a variety of backgrounds, perspectives, & skills. As an equal opportunity employer, we welcome the unique contributions that individuals bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity & expression, nation of origin, age, languages spoken, veterans status, color, religion, disability, sexual orientation & beliefs.

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