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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Wednesday, April 28, 2021
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Warby Parker is searching for a Manufacturing Manager to play a key role in helping set, execute, & manage our prescription eyewear fulfillment strategy. In this position, youll lead a team that manages the lifecycle of our optical ordersfrom the moment a prescription is approved to the time our glasses make it to the customers hands. Well count on you to improve, measure, & report out metrics regularly to stakeholders. Reporting to the Director of Manufacturing, youll make sure all of our optical efforts support the companys needs & help position us for further growth. Sound like your cup of tea (or coffee, or yerba mate)? Read on!


What Youll Do:

  • Lead a manufacturing team that has full accountability for the operational performance of our third party manufacturing network
  • Manage KPIs related to quality, on-time fulfillment, cost, inventory control, & more
  • Drive process improvements to reduce variability & lead time from order approval to final delivery, as measured by lab services metrics
  • Manage capacity planning tools to ensure we can meet our current & future demandall in support of Warby Parkers growth plan
  • Support the launch of new lens offerings
  • Serve as the liaison between our partners & internal stakeholders (e.g., the Customer Experience, Technology, Consumer Insights, Finance, & Merchandising teams)
  • Develop, maintain, & train our partners on SOPs that incorporate stakeholders process requirements to facilitate manufacturing consistency & an amazing customer experience

Who You Are:

  • The proud owner of a bachelors degree
  • Equipped with at least one year of people management experience
  • Backed by 35 years of hands-on supply chain experience, including a strong working knowledge of supply chain processes, manufacturing processes, & vendor management
  • A resourceful self-starter whos armed with strong critical & analytical skills
  • A positive team leader who can quickly build respect within your team & across stakeholder groups
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) & database tools
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra Credit

  • An understanding of lean methodologies and/or Six Sigma certification
  • CPIM or CSCP certification
  • Experience with Looker
  • Ability to travel for work up to 10% of the time

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We accomplish this by reimagining everything that a company & industry can be. Weve proven that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy & innovation to consistently surpass customer expectations. 

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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