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Giphy // search engine for animated GIFs
New York City    Posted: Tuesday, September 03, 2019
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The Company:

GIPHY is the worlds largest short-form content platform. We animate conversations for 500 million people every day & make brands more memorable in a culturally relevant way.

Our content enriches the top messaging & social platforms, with 7 billion GIFs & stickers shared per day.

Were a creative & passionate group of GIF-obsessed individuals continuing to build out what we believe is the future of communication. We have big goals & are looking for talented people to join us.

The Opportunity:

Were seeking a Senior Director, Revenue Operations. You will be tasked with building, executing & managing our revenue operations strategy, including media planning, pricing, proposals, account management, & ad operations including inventory management. You will be in charge of our Account Management & Ad Operations teams. The leads of these teams will be direct reports.

What youll do:

  • Own & manage GIPHY ad pricing & the rate card, including all related internal & external approval processes
  • Develop a comprehensive forecasting & inventory management system in partnership with finance
  • Partner with our product & engineering organizations to build products that increase revenue sales & operational efficiency. Collaborate with these teams ongoing to continuously evaluate the ideal solve for our ad serving needs.
  • Maintain internal relationships with the content, marketing, sales, engineering & product teams to understand new sales initiatives, & provide actionable insights regarding impact on revenue
  • Drive the efficiency improvement of revenue operations: on-time launches, restriction of campaign under-delivery, optimal plans for operational success, accurate client reporting templates, etc.
  • Lead, develop & implement ad operations workflows, processes & systems, & oversee day-to-day campaign operations with the goal of maximizing revenue & driving client success & renewal
  • Ensure flawless execution of trafficking, reporting, billing, & overall campaign management while delivering against campaign KPIs.
  • Lead the account management team for all pre- & post-sale contractual support of the GIPHY Revenue Team working with the sales leads to manage day-to-day deal close, kickoff, & wrap up.
  • Evolve a deep understanding of our products, offering, & best practices to support account management campaign strategies & meet client objectives
  • Orchestrate a team which provides best-in-class customer service to ensure sold campaigns exceed objectives while driving incremental revenue via proactive upsell/renewal opportunities. Focus on satisfaction, retention, & growth
  • Raise the operational standards of GIPHY sales by creating better reporting templates, better process documentation, & filling organizational gaps throughout the org as needed
  • Work with team to create case studies

What were looking for:

  • 7-10+ years of relevant experience in Revenue Operations at publisher, platform or digital advertising space
  • 3-4+ years experience managing a team
  • Strong ability to multi-task across multiple high priority & time sensitive projects & stakeholders
  • Excellent organization, communication & analytical skills
  • Positive vibe, low ego
  • Self-starter, sense of humor & lover of GIFs
  • Experience & comfort in a start-up environment is a plus
  • Experience selling branded/custom content campaigns is a plus
  • BS, preferred in Marketing or Business or equivalent work experience

This is a full time salaried position, including stock options, fully covered health insurance, 4% 401K match, free lunch every day, free gym membership & lots of other fun perks

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