Warby Parker is on the lookout for an Associate Manager of Ecommerce Analytics to play a key role in powering data-driven decision making in our digital business. As a member of the Ecommerce Business team, youll be vital to the day-to-day operations of the business across our digital platforms by owning reporting & analysis of data to inform cross-functional decision-making. Your data-first perspective will also shape the development of our long-term business strategy & planning. 

Our ideal candidate is experienced in translating data into concise insights & recommendations that inform business operations & strategy. Do you have a genuine passion for Warby Parker & the intersection of analytics, retail, & social innovation? Coolread on!

What youll do:

• Create & maintain scalable reporting & dashboards to enable performance management of the ecommerce business (weekly, monthly & quarterly business reviews & operational dashboards consumed by Ecommerce & Performance Marketing leadership)
• Analyze & translate data into actionable learnings & recommendations to share with the Ecommerce leadership team & key stakeholders
• Shape our ecommerce business operations & strategy through data:
• Monitor trends & recommend actions to drive traffic, conversion, & basket size
• Forecast the businesss future growth, in partnership with FP&A & Planning functions
• Create & lead a process to enable a cross-functional test-and-learn offense, lead analysis of A/B test results & statistical significance, & make recommendations for next steps
• Act as a data steward for the Ecommerce Business team to inform the future evolution of our data infrastructure & customer data platform
• Identify commercially important business & customer behavior trends through ad-hoc analyses across varied data sets
• Analyze customer journeys to inform optimization (including roadmap investments & prioritization)

Who you are:

• Backed by 3+ years in business analytics or relevant data-based business roles (e.g., management consulting, performance marketing/media analytics)
• Experienced with BI or reporting tools (Looker, Tableau, PowerBI) & writing SQL queries
• Understanding of ecommerce business KPIs & high-level frameworks (e.g., customer funnel analysis, segmentation by traffic source)
• A strong verbal & visual storyteller who is able to translate data into clear, actionable takeaways & recommendations for diverse audiences
• A strategic thinker who can organize & simplify complexity
• A people person who can form & maintain relationships with key influencers, insiders, & partnersand has the track record to prove it!
• Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Extra credit:

• Proficiency in a scripting language (e.g., R, Python)
• Experience applying statistical methods to business problems
• Experience at a DTC brand

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, & dental insurance
• Life & AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.