Company Description|Job Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Business Optimization Analyst - Job Description
The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants & data analysts work with Visa's clients & staff to improve portfolio performance, program profitability & cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa's world-class products, digital offerings & marketing capabilities, we ensure our clients' programs operate at their peak potential & that cardholders have seamless commerce experiences in both the physical & digital world.
As part of the Client Support Services (CSS) organization, the Business Optimization Analyst will help to deliver this vision to our clients around the globe. In this role, you will use strong analytical skills, contextual business sense & a creative flair to solve real world business challenges for Visa issuing banks, acquirers & merchants. Further, you will support internal stakeholders to develop robust data assets, reporting capabilities, & KPI dashboards to monitor performance & uncover critical insights to ensuring our clients are deploying Visa products successfully & operating at an optimum performance level.
Help to architect & build data assets, reporting tools, & dashboards utilizing Visa's big data capabilities. Solve for millions & billions, not hundreds & thousands.
Support development of both standard & customized operational reports across various measures
Provide data support for Visa clients, team members & other internal resources as needed
Take ownership of data & reporting suites, researching & implementing better methods to streamline data collection & reporting efforts
Ensure reporting is impactful & meaningful for the business - visibility is important, but success is not measured in the number of reports you create; how they impact our business decision making is what matters
Work effectively with internal/external resources to define analytical objectives/data requirements, obtain data & perform in-depth analyses to achieve a defined business objective
Examine data sources & ensure that reporting & presentations are accurate & logical
Present data to management & team members in a straight forward, understandable manner
- 2 years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
- 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
Requires minimum of 2-5 years experience working in analytics or related field & a 4 year advanced college degree (e.g. Bacehlors or Master)
High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) & SQL skills required.
Experience with ETL & Automation is mandatory.
Familiarity with tools such as Pentaho, API, JSON & ServiceNow are good to have.
Experience visualizing data with Tableau is highly desirable or familiarity with similar tools such as Power BI, MicroStrategy, etc. are nice to have.
Strong verbal, written, & interpersonal skills are required
Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
Work Hours: Incumbent must make themselves available during core business hours.
Travel:This position requires the incumbent to travel for work 10% of the time.Position might require occasional travel for training or team meetings.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit & stand at a desk, communicate in person & by telephone, frequently operate standard office equipment, such as telephones & computers, & reach with hands & arms.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.
This position does not offer sponsorship.
All your information will be kept confidential according to EEO guidelines.