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TodayTix // mobile ticketing for theater, arts & culture
New York City    Posted: Wednesday, September 15, 2021
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TodayTix Group is on a mission to find a seat for everyone. We are looking for a Curtain Concierge Agent to join the team.

TTG is a one-stop-shop thats not one-size-fits-all. Our team customizes our approach with each partner to accomplish their goals via seamless integration with our easy-to-navigate tech, data-driven inventory distribution, & expert marketing strategies. TTG has more than 2.5 million active monthly users & has sold 35 million tickets to over 20,000 shows. And its just the beginning.

We want people of all backgrounds to see themselves represented & included in our work, so we actively seek to diversify our team & bring more voices to the table. All applicants are welcome!

About the Role

Were looking for an outgoing, dependable, organized, positive & detail-oriented Curtain Concierge Agent to join our team. This is a part-time, flexible position great for current students or aspiring performers.

Job Details

  • IMPORTANT NOTE: This job will require work on nights, weekends & select holidays including Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, & New Years Day. 
  • Hours: Typical shifts are 1-3 hours & coincide with Broadway showtimes (matinee & evening performances)
  • The role reports to the Operations Associate
  • The role is in-person & non-remote. Covid-19 vaccinations & strict adherence to office health & safety guidelines are required for all in-person employees.
  • The rate of pay is $15

What Youll Do

  • Ensure smooth & efficient ticket delivery at showtime outside Broadway theatres
  • Troubleshoot any showtime issues with guests at the theatre
  • Answer any questions customers or others might have about the app & concierge program at showtime outside the theatre
  • Communicate & coordinate with other local agents & TodayTix Group staff in NYC
  • Serve as the face of TodayTix Group to our customers
  • Fill ticket orders on a rolling basis

About You

  • Enjoy being on your feet - this job requires work standing outdoors in all types of weather
  • Experience with previous customer-facing work
  • Strong written & oral communication skills
  • Friendly, positive & personable demeanor
  • Impeccable punctuality & organization skills
  • Problem solving skills in a fast-paced environment
  • A great team player & a make it work attitude
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