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accelerated learning programs & education
New York    Posted: Tuesday, April 09, 2019
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Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in todays most in-demand skills. As featured in The Economist, Wired, & The New York Times, GA offers training in web development, data, design, business, & more, both online & at campuses around the world. Our global professional community boasts 40,000 alumni & counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent & spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloittes Technology Fast 500, & Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

Job Description

General Assembly (GA) is seeking a self-driven, operationally excellent & compliance enthused Government & Veterans Programs Manager. This individual will be responsible for leading the development of & supporting a portfolio of government funded programming to support business growth by employing a collaborative approach with central & distributed business units at all levels to scale each initiative. The Government & Veterans Programs Manager will also lead compliance oversight & day to day management of GI Bill funding.

Reporting to the Director of Compliance & Regulatory Affairs, the Government & Veterans Programs Manager will be responsible for the following duties:

Program Management (50%)

  • Oversee success of government programs & initiatives
    • Manage day to day operations of GI Bill program
    • Implement & manage new programs: VET TEC, OSAP, WIOA, Grants
    • Develop playbooks for implementation, operation, & sustainability of all programs
  • Certification & Enrollment Processing
    • Serve as global VA School Certifying Official (SCO) & liaison to the Department of Veteran Affairs, State Approving Agencies, & all other relevant government agencies
  • Matrix manage program operations:
    • Build scalable systems with operational excellence
    • Train local teams on compliance obligations & best practices
  • Customer service & student issue resolution

Compliance & Reporting (30%)

  • Be a subject matter expert in the VET TEC, Post 9/11 GI Bill (Chapter 33), Vocational Rehabilitation Program (Chapter 31), Montgomery GI Bill (Chapter 30), Dependents Educational Assistance (Chapter 35), Chapter 1606 & Fry Scholarship programs along with any new educational benefit programs for veterans, active military, & their dependents
  • Oversee compliance of all student data, tracking, & record keeping, as is required by the GI Bill & other relevant government programs.
  • Oversee GAs compliance with Department of Veterans Affairs & other official agreements as they pertain to military-connected & veteran students; supervise all compliance surveys & site visits by State Approving Agencies & Department of Veterans Affairs (VA) personnel
  • Mandatory annual reporting to keep government programs approved
  • Project manage approval process for new programs, program revisions, & new jurisdictions
  • Manage all GI Bill & government related policies to ensure their compliance with federal regulations. Ensure General Assembly school records (school catalog, enrollment agreements, etc) reflect accurate, current, compliant policies
  • Provide recommendations on, & enforce academic policies that affect regulatory compliance, student enrollment & retention

Strategy, Outreach & Partnerships (20%)

  • Serve as the public face of the program & the key point of contact for incoming partnership interest
  • Collaborate with Marketing to develop recruiting materials, communication strategies, advertising, promotional materials, & items for the veteran & military-connected student programs
  • Research, host, & attend events within the veteran/government funding space to foster & improve strategic relationships (conferences, networking events, etc.)
  • Serve as an advisor to the Veteran Student Organization (VSO):
    • Host executive board meetings & facilitate general meetings for all students
    • Plan, coordinate & carry-out VSO events to include veteran focused activities & community development
  • Leverage public speaking opportunities to demonstrate thought leadership in veteran education space
  • Increase the visibility & reputation of GA veteran & military community through strategic networking with alumni, community members via engagement in regional & local community events
  • Build relationships that benefit GA students through active participation & leadership in veteran serving organizations, committees, & resource groups

Skills & Qualifications:

  • You have strong analytical & organizational skills with a particular attention to detail
  • You possess superior interpersonal skills to deal with staff, faculty, the general public, veteran & military organizations
  • You have proven the ability to prioritize work with a high degree of independence in managing several projects simultaneously, while setting priorities, & meeting deadlines
  • Willingness to learn complex federal laws & regulations & demystify statues to all audiences
  • Experience working in or directly with the military or experience administering military programs that assist service members, veterans, and/or their family members achieve higher education is preferred
  • You have excellent verbal & written communication skills
  • A passion for education & for changing lives
  • You bring a contagious positivity & enthusiasm to the teams you join!

Travel required: 20%


  • Customer Focus
  • Organizational Savvy
  • Global Perspective
  • Optimizes Work Processes
  • Ensures accountability
  • Builds Networks
  • Instills Trust
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