CB Insights is looking for an onboarding specialist to provide a world class training experience to our new customers.
You will join our Customer Success Team as an Onboarding Specialist & will be part of the face of our Customer Experience. In this role, you will ensure that our customers are properly set up & trained on the CB Insights platform. You will also provide a consultative experience with our customers during their first 4-5 weeks, & help set them up for success by working with them on projects & initiatives.
You will work alongside three other Onboarding Specialists & will collaborate on different strategies to drive customer engagement.
We are looking for someone who is a self starter & not afraid to get their hands dirty. This role provides a great opportunity for long term career growth at a tech company that works with the most sophisticated companies in the world.
Working on our team is unique mostly because of our amazing clients, the problems we are helping them solve, & our team's diversity.
Every day our team speaks with the best & brightest people at Fortune 500 companies. Our clients are looking to us to help them solve interesting challenges on how some of the largest organizations in the world are adapting to emerging tech trends. Being a part of the CBI Customer Success team means being a part of that equation.
The uniqueness of the CS Team is driven by our group's diversity. You can look around & you'll find very few people with similar backgrounds. We each bring our own story which creates a very special environment for creativity, fun, strategy, & success.
Whats CB Insights All About
The CB Insights platform is the smartest way to explore & exploit emerging technologies. We help the worlds leading companies accelerate their digital strategy & transformation with data, not opinion. Our Emerging Technology Insights Platform fuses machine & human intelligence to help you discover & manage your response to emerging technology startups & markets.
- Amazing culture that emphasizes Hard Work, High Standards, Hunger, Helpfulness, & Humility. Learn more here
- A newsletter that 700k+ people follow: Sign up here.
- Be Healthy: Health with HSA & FSA options, dental, & vision insurance along with unlimited/take what you need sick day policy
- Plan for the future: 401k with up to 4% match
- Continued Learning: $1,000 yearly continuing education stipend
- Rest & Relax: Competitive vacation & holiday plans
- Refuel: In office daily lunch stipend, unlimited snacks/coffee
We know that diversity makes for the best problem-solving & creative thinking. We are dedicated to adding new perspectives to the team & encourage everyone to apply if your experience is close to what we are looking for.
Equal Opportunity Employer: CB Insights is committed to creating a diverse environment & is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you know someone who'd be perfect for the role,
submit here & you'll be eligible for $5,000!