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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Tuesday, June 09, 2020
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Warby Parker is on the lookout for a dynamic Director of Logistics to continually optimize & improve our logistics network. In this role, youll create & implement practices to exceed our customers expectations & improve efficiency by overseeing distribution & fulfillment, transportation & trade compliance, & inventory control. As a mentor & coach, you'll help maximize your teams drive for results, customer empathy, & long-term vision for logistic harmony. Our ideal candidate is thoughtful, deliberate, & confident without an egoyou take your work seriously, but not yourself. Sound like your dream gig? Read on!

What youll do:

  • Lead all logistics, warehouse, & freight activities across the business
  • Liaise with our freight forwarders, 3PLs, & other external partners to guarantee timely, accurate inventory delivery & system compliance (resolving any systematic or physical non-conformances)
  • Manage the process, team, systems, & optimization projects across inventory control, transportation & trade compliance, & distribution & fulfillment
  • Direct all shipping, receiving, & return processing activities to meet & exceed our service level requirements
  • Deploy a standardized & optimized inbound & outbound logistics network with the goal of minimizing total system cost & maximizing profitability, while, of course, delivering superior customer service
  • Own the relationship with & performance of our 3PL network of distribution centers
  • Ensure the team is reviewing system errors/notifications to eliminate negative customer impacts, & report system performance items to the internal development team for continuous improvement

Who you are:

  • Backed by 1015 years of experience in supply chain & logistics roles with expertise managing in-house distribution facilities or 3PLs
  • Equipped with a bachelors degree in business, logistics, supply chain management, or another related field
  • A highly analytical thinker with a keen eye for detail
  • A positive thinker & leader with an infectious can-do attitude
  • A strong cross-functional collaborator
  • Agile, flexible, & excited by a fast-paced work environment
  • Able to lead high-visibility projects from start to finish & drive measurable results
  • Ready to travel up to 15% of the time
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

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