Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we're on a mission to make it simple to buy & sell homes. The traditional process is broken, with an average home taking over 90 days to sell & costing thousands of dollars. We empower everyone with the freedom to move by making buying & selling a home stress-free & instant. We've built an exceptional team, seen strong growth, served over 85,000 customers & recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers & scale nationwide.
About the Role:
This is a unique opportunity to join our growing agent experience team in Phoenix/Atlanta/Dallas. This role combines elements of customer service, relationship management, negotiation & operations. You will serve as the main point of contact for our cooperating agents. These agents' clients are in the midst of logistically complicated processes that can be both financially & emotionally challenging; our job is to simplify & bring certainty to both our agents & their clients. The agents we work with are striving to provide an outstanding experience to their clients & we work tirelessly to deliver.
Our clients range from extremely tenured real estate professionals to brand-new agents - you will be their guide once they begin working with Opendoor. You will unblock issues, empower agents with information, & save them time to help them deliver an amazing experience to their clients. While we communicate directly with agents everyday, the work we do extends far beyond answering questions & delivering information. Your primary goal is to build a relationship, anticipate your customers' needs & whatever else it takes to provide them peace of mind. If you get your energy from empowering people, problem solving, & turning any situation into an incredible experience This role is for you.