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Flexport // online customs brokerage & freight forwarding
 
US REMOTE, Bellevue, Atlanta, Chicago, Dallas, Los Angeles, San Francisco, New York City, Toronto, Vancouver,    Posted: Monday, June 06, 2022
 
   
 
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JOB DETAILS
 

The opportunity:

The Customs Program Management team supports our Brokerage operation by identifying opportunities, creating creative solutions, & driving key initiatives to help our business scale & expand globally. A day in the life of a Customs Program - Senior Associate can include working on a long term project, spinning up ad-hoc data analysis, training Brokers on a new process, & researching the latest Customs regulatory changes to determine impact to the business. You should be prepared to plan your day in advance & be ready to quickly pivot as real time regulatory changes happen. The role is highly cross collaborative & you can anticipate working with multiple teams any given week including Data Analytics, Operational Excellence, Data Services, Technology, Supply Chain Operations & Client Solutions. A person applying to this role should enjoy a little chaos & also have the ability to hone in & drive clarity within a sometimes ambiguous environment.

You will:

  • Design, build & execute strategic & innovative new initiatives & ad-hoc projects to meet business needs. 
  • Develop error proof SOPs (ensuring efficient & scalable processes)  
  • Develop metrics & track success of project rollouts
  • Write comprehensive narratives & trainings
  • Support daily, monthly, & quarterly tasks that drive our business:
  • Evaluate current tools & processes on a regular basis & make recommendations with the objective of continuous improvement in the way we operate globally

You should have:

  • 2+ years of experience in Customs brokerage or general freight operations
  • Strong project management skills, managing the following effectively: project timelines, deliverables, budget, status updates amongst partners & key stakeholders & team accountability 
  • Exceptional organizational, prioritization & planning skills & attention to detail in a fast-paced, constantly evolving environment
  • Experience in driving cross-functional improvement projects from idea to implementation & adoption
  • Superior communication skills: ability to communicate & present at different organizational levels
  • Superb analytical, modeling & reporting skills - experience building out dynamic models, creating reports (Looker, Tableau, etc.)
  • Proficient in Google apps
 
 
 
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